Reviews (62)
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Love the peace of mind ClearSale provides when selling high ticket items on our Shopify store. Very responsive customer service.
Thank you for your kind words and review, 3D Printer Vault! We appreciate your partnership :)
ClearSale solved a big problem for us. It has saved us time and given us peace of mind. The service is good and quick. We're very satisfied with the service.
- Rahul, Asst Manager, ECommerce, The Jewellery Group
Thank you Rahul and the team from the Jewellery Group!
Great to hear we are solving a big problem and headache for the entire business.
Looking forward to working with you all!
~Ralph
Understand that ClearSale review, approve and guarantee our transactions against any chargebacks give us peace of mind to operate our online business. Thank you ClearSale!
Hi Subert,
Thank you so much for your review and feedback, all very much appreciated.
Looking forward seeing your online store grow in 2022!
~Ralph
We have been using ClearSale for a while now and we are very happy with our choice. ClearSale gives peace of mind on all transactions and that too on a short turnaround time. Definitely recommend ClearSale to anyone starting their online store.
Thank you for the review!
It has been a pleasure working with you and look forward to see the website grow!
-Ralph
We have used Clearsale for the last few months now and we have to say that this is the BEST App by far against chargebacks and fraud. We have tried a few one out there but Clearsale really is the one to go for. They save us so much time checking and processing order. The process for filing chargeback was super easy. The team is also very helpful. Highly recommended. PS. Forgot the mentioned how friendly and helpful was Ralph from Australia!
Thank you so much for the review and great to hear that is helping the business in more ways than one!
Really appreciate the kind words and great to have you with us.
~Ralph
Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders.
Thank you Kurt for the awesome review.
Looking forward working with you and catching some big fish!
-Ralph
I am very happy with the ClearSale app. I was cancelling orders that were marked by Shopify as high risk. Now ClearSale monitors all my customer purchases and does all the heavy lifting for my webstore.
Thank you for your review :)
We're happy to do the heavy lifting and look forward to continuing our partnership.
This app is giving us an extra layer of fraud protection which is really helpful in certain markets. Support has been excellent and setup was straight forward. Highly recommend.
Thank you Luke for the review.
Looking forward to see your product go global!
~Ralph
Ralph is great and helpful. Thanks :) And the app gives fraud protection for peace of mind whoch is well worth it for a small premium. However, had one high-value order (close to $3000 value) rejected even though Shopify classed it as low risk. Lost a sale there as I do not want to risk unprotected order. It would be good to know detailed reason of rejection for those instances.
Thank you Erond for the kind words!
Great to have you on the platform and helping your business grow!
~Ralph
We have installed ClearSale not so long ago and wish we would find much earlier saving us thousands on fraudulent purchases. Thanks Ralph and the rest of the team for being always on point and very fast with analysis.
Thank you Andre for the kind words.
It has been great having you onboard and we're so glad to hear that the solution is working as intended.
-Ralph