Reviews (42)

Overall rating
3.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
March 8, 2022

The ClearSale team has always been responsive and helpful. Before using this app, we received a big chargeback - so glad we don't have to worry about these issues going forward now that we're protected with ClearSale.

Electric Drift
Australia
2 months using the app
ClearSale replied March 16, 2022

Thank you Tori for the confidence and great to hear that the solution is helping your business and lowering your risk and exposure!

~Ralph

September 14, 2021

Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!

Azura Runway
Australia
About 2 months using the app
ClearSale replied September 15, 2021

Thank you Sam for the feedback! Looking forward to catching up soon!

~Ralph

Edited December 7, 2020

We sell a high risk category of product and clearsale has been great putting in a guarantee against chargebacks. The integration was top notch with deep integration into the sales orders meaning the pick pack team don't need to lookup an additional page. We are running on their express service allowing us to hit our quick delivery timeframes that we price ourselves on.
Looking forward to increasing our sales with the confidence of not worrying about fraud and chargebacks.

Simply-LEDs.com.au
Australia
About 2 months using the app
ClearSale replied December 21, 2020

Happy to help Simply-LEDs and your sales in Australia and throughout the world. Thanks for your partnership!

October 20, 2021

One of the best Apps for chargebacks insurance or fraud protection.
We have lost a lot amount due to chargebacks.
After installing this app, we are not worried about money loss much due to bad actors out there and less pressure and worry since there will be coverage by apps.
Thank you for all your support for your ClearSale team from overseas and Ralph and his team locally in AU.
This app is also installed at an extremely reasonable price. 100% highly recommended for anyone struggling like us.

Office Furnishings
Australia
About 2 months using the app
ClearSale replied October 22, 2021

Thank you Joseph!

Great to hear that the solution is doing exactly what we designed it for.

Looking forward to see the store grow!

Thank you again for the trust in our service!

~Ralph

October 21, 2021

Easy to use, great customer service.
We are a couple of months in and everything is as it is supposed to be. Thank you Clearsale

ThumpAU
Australia
About 2 months using the app
ClearSale replied October 27, 2021

Thank you Nathan for your review and for having both websites with us.

Look forward to seeing the business grow!

~Ralph

April 1, 2023

I've had them for a couple of months, and I haven't had any problems. Anytime I need something, they're really responsive.

Podium Stage
United States
About 2 months using the app
ClearSale replied April 6, 2023

Thank you for your feedback! We are always looking to make sure everyone benefits from ClearSale. We hope you enjoy having that piece of mind not having to worry about fraud any longer!

~ Connor Fletcher

May 3, 2021

Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders.

Fergo's Tackle World
Australia
About 2 months using the app
ClearSale replied May 5, 2021

Thank you Kurt for the awesome review.
Looking forward working with you and catching some big fish!

-Ralph

November 6, 2023

Gracias a que instalamos ClearSale en supernaturista.com logramos apagar un incendio de contracargos y pedidos fraudulentos que teníamos.

Nuestra tasa de fraude ha bajado considerablemente y adicional a eso, el servicio personalizado que ofrecen es muy bueno. Trabajan de la mano para la implementación, capacitación, etc...

supernaturista.com
Mexico
About 2 months using the app
ClearSale replied May 1, 2024

7 meses y contando, vamos juntos al vender más, sin riesgo de contracargos, gracias por su preferencia.

~Carlos

November 9, 2020

We have been looking for a fraud protection solution for Shopify that helps us identify and protect us from fraud orders. And the only real solution that we found that works is Clearsale. They work with small businesses and give us the peace of mind. It is super easy to install and if you have any suggestion or request, the development team is fast to response and super helpful. We found this to be the best solution for a small Shopify shop.

Tico Coffee Roasters
United States
About 2 months using the app
ClearSale replied November 13, 2020

Thanks for your generous words and review. We appreciate your partnership! We look forward to helping you grow your company!

December 20, 2020

ClearSale is the best Fraud Detection software. Saves us a ton of time and instills confidence on the orders they approve. Very high approval rate for orders. Other options are overpriced compared to ClearSale. Switch to ClearSale right away!

MFI Medical
United States
About 1 month using the app
ClearSale replied December 21, 2020

We appreciate the nice words and the confidence you have in ClearSale, MFI Medical team!