Reviews (62)

Overall rating
4
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
April 25, 2021

Unfortunately online fraud attempts are a daily reality for us these days. We had a manual process in place that took up more and more of our time as our store has grown. With Clearsale we now have an automated process in place that gives us piece of mind while we can focus on more customer value added activities. Ralph, our local Australian rep is very responsive when we have any questions or issues.

Sounds Easy
Australia
5 months using the app
ClearSale replied April 26, 2021

Thank you for the kind words and great to hear that the solution is working for you as we had envisioned.

Looking forward to many years of working together

-Ralph

June 13, 2022

Nothing but great things to say about ClearSale. It was super easy to set up and gives ultimate peace of mind on sales. Now we can accept any size of order knowing that all the behind the scenes checks are complete and we're good to do what we're in business for - to supply great products with a great experience to our customers everywhere. Keep up the great work, ClearSale!

Bar Stool Gems
Canada
4 months using the app
ClearSale replied July 11, 2022

Thank you for the feedback! We're happy to help however we can.

~Luisa

Edited December 7, 2020

We sell a high risk category of product and clearsale has been great putting in a guarantee against chargebacks. The integration was top notch with deep integration into the sales orders meaning the pick pack team don't need to lookup an additional page. We are running on their express service allowing us to hit our quick delivery timeframes that we price ourselves on.
Looking forward to increasing our sales with the confidence of not worrying about fraud and chargebacks.

Simply-LEDs.com.au
Australia
4 months using the app
ClearSale replied December 21, 2020

Happy to help Simply-LEDs and your sales in Australia and throughout the world. Thanks for your partnership!

September 29, 2021

This Application and the guys at ClearSale is by far the best defence against chargebacks and fraud available on shopify. Not only are they insuring me against chargebacks they are also approving orders that shopify see as high risk that i used to have to knock back. This is also done at a extremely reasonable price. 100% highly recommended.

SHOPADO
Australia
4 months using the app
ClearSale replied October 1, 2021

Thank you Scott for the great feedback.
Looking forward seeing your store grow in the next few months ahead!

~Ralph

October 23, 2020

In recent years, fraud has increased so much, that we couldn't make an online shop because we were afraid of fraud as our shop dealing with high-priced products, but we meet ClearSale, sold and shipping the products with confidence.
Guarantee is also the biggest reason for choosing.

82K.com.au
Australia
4 months using the app
ClearSale replied November 13, 2020

Thanks for taking time to review ClearSale. We appreciate your partnership and look forward to helping you grow your sales in Australia and beyond!

October 13, 2022

It has been great having that confidence with orders again after being stun with 1000 of dollars of fraud orders. Thanks Clearsale :)

The Decor Room NZ
New Zealand
3 months using the app
ClearSale replied October 17, 2022

Great to hear Rebekah and that is exactly what we are here for.

Looking forward to seeing the business grow!

~Ralph

September 30, 2021

Top company, a must for fraud prevention and protection. Highly recommend, we would not sell anything with out clear sale on our side. Shout out to Ralph here in Australia. Thank you for all your support over the years and great customer service.

The Boating Emporium
Australia
3 months using the app
ClearSale replied October 4, 2021

Thank you Stephen for being with us for so many years and trusting us with your websites.

Looking forward to catch up when we can!

~Ralph

Edited June 2, 2021

Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.

Pink Kimberley
Australia
3 months using the app
ClearSale replied June 3, 2021

Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future.

-Ralph

January 23, 2021

Ralph was very helpful and responsive in getting me setup, and the app does all the heavy lifting and works like a charm.

House of Knives
Australia
2 months using the app
ClearSale replied January 25, 2021

Thank you House of Knives for trusting in Ralph and ClearSale! We look forward to growing your business together.

February 20, 2022

Aa great insurance and protection against fraud and chargebacks. Peace of mind app as well. If I could have this app a year ago, I can save $1000.

Ozily Furniture | Furniture, Outdoor Furniture, Bar Stool, Shop
Australia
2 months using the app
ClearSale replied February 24, 2022

Great to hear Amin and thank you for being a part of ClearSale!

~Ralph