Reviews (62)

Overall rating
4
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
August 8, 2021

Great support, easy to set up and provides great fraud protection. We'd recommend ClearSale to any Ecommerce business

Advanced Whitening
Australia
2 months using the app
ClearSale replied August 10, 2021

Thank you for the awesome review!
Looking forward to seeing your expansion into other countries going live!

~Ralph

Edited December 1, 2021

Working with ClearSale has been such a great experience. The customer support I've received from Brian is incredible and the peace of mind I have from using their service is way beyond what they charge. 5 stars from us!

GoMove
United States
2 months using the app
ClearSale replied January 24, 2022

Thank you for the great review Dominic! We will continue to make improvements within our system to guarantee you the best results possible.

~Brian C.

October 10, 2022

The app does what it says. Big shout out to Ralph who took us through the process smoothly. Great guy with elite video game industry knowledge too!

Motion Racing | Williams Racing eBikes
Australia
2 months using the app
ClearSale replied October 14, 2022

Than you Ryan for the review and chat about some nostalgic games!

Looking forward getting the other site onboarded soon.

~Ralph

March 8, 2022

The ClearSale team has always been responsive and helpful. Before using this app, we received a big chargeback - so glad we don't have to worry about these issues going forward now that we're protected with ClearSale.

Electric Drift
Australia
2 months using the app
ClearSale replied March 16, 2022

Thank you Tori for the confidence and great to hear that the solution is helping your business and lowering your risk and exposure!

~Ralph

April 1, 2023

I've had them for a couple of months, and I haven't had any problems. Anytime I need something, they're really responsive.

Podium Stage
United States
About 2 months using the app
ClearSale replied April 6, 2023

Thank you for your feedback! We are always looking to make sure everyone benefits from ClearSale. We hope you enjoy having that piece of mind not having to worry about fraud any longer!

~ Connor Fletcher

September 14, 2021

Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!

Azura Runway
Australia
About 2 months using the app
ClearSale replied September 15, 2021

Thank you Sam for the feedback! Looking forward to catching up soon!

~Ralph

October 20, 2021

One of the best Apps for chargebacks insurance or fraud protection.
We have lost a lot amount due to chargebacks.
After installing this app, we are not worried about money loss much due to bad actors out there and less pressure and worry since there will be coverage by apps.
Thank you for all your support for your ClearSale team from overseas and Ralph and his team locally in AU.
This app is also installed at an extremely reasonable price. 100% highly recommended for anyone struggling like us.

Office Furnishings
Australia
About 2 months using the app
ClearSale replied October 22, 2021

Thank you Joseph!

Great to hear that the solution is doing exactly what we designed it for.

Looking forward to see the store grow!

Thank you again for the trust in our service!

~Ralph

October 21, 2021

Easy to use, great customer service.
We are a couple of months in and everything is as it is supposed to be. Thank you Clearsale

ThumpAU
Australia
About 2 months using the app
ClearSale replied October 27, 2021

Thank you Nathan for your review and for having both websites with us.

Look forward to seeing the business grow!

~Ralph

November 6, 2023

Gracias a que instalamos ClearSale en supernaturista.com logramos apagar un incendio de contracargos y pedidos fraudulentos que teníamos.

Nuestra tasa de fraude ha bajado considerablemente y adicional a eso, el servicio personalizado que ofrecen es muy bueno. Trabajan de la mano para la implementación, capacitación, etc...

supernaturista.com
Mexico
About 2 months using the app
ClearSale replied May 1, 2024

7 meses y contando, vamos juntos al vender más, sin riesgo de contracargos, gracias por su preferencia.

~Carlos

June 23, 2022

I would highly recommend this app if you are worried about fraudulent orders. We are using their service for more than a year for other websites and it is a complete piece of mind. The approval and claim process is seamless.

Watches Galore
Australia
About 1 month using the app
ClearSale replied July 11, 2022

Thank you Sunil for your support and business. Great to be working with you.

~Ralph