ClearSale Fraud Protection

ClearSale Fraud Protection

Pricing
Free to install. Additional charges may apply.
Rating
3.3 (43)
Developer
ClearSale

Comprehensive fraud protection that helps retailers stop fraud & sell more while enhancing CX.

ClearSale provides a complete, data-science-backed fraud solution that prevents chargebacks and false declines to optimize the shopping experience. Fraud and chargebacks can chip away at a retailer’s bottom line, but false declines can turn legitimate customers away. This is why ClearSale focuses on both, combining sophisticated AI technology and proprietary advanced analyses to help maximize a business’s revenue, approve as many valid orders as possible, and keep customers happy.

ClearSale provides a complete, data-science-backed fraud solution that prevents chargebacks and false declines to optimize the shopping experience. Fraud and chargebacks can chip away at a retailer’s bottom line, but false declines can turn legitimate customers away. This is why ClearSale focuses on both, combining sophisticated AI technology and proprietary advanced analyses to help maximize a business’s revenue, approve as many valid orders as possible, and keep customers happy. more
  • Prevent ecommerce fraud - Protect your revenue and stop fraudulent activity
  • Recover losses to chargebacks - Get compensated for fraud-related chargebacks
  • Improve the customer experience - Approve more orders and prevent false declines

Languages

English, Spanish, and Portuguese (Brazil)

Pricing

External charges may be billed by ClearSale separately from your Shopify invoice. Learn more

Free

Free to install

Our pricing gives you the flexibility to design a program that meets your specific business needs.

All charges are billed in USD. See all pricing options

Reviews (43)

Overall rating
3.3
Counts per rating level
  • 81% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 28, 2024

We have worked with Clearsale for over 4 years and their platform, customer service, and dev teams are all top notch. They have even handled special customization(s) that are important to our business.

Feature
United States
Over 4 years using the app
ClearSale replied October 1, 2024

Thank you, Feature.

Your partnership is extremely important to us and I'm glad I could help you on this journey. Our goal is to ensure you and your team have the best experience possible, and we will be sure to continue to do so.

-Edu Pelaez

October 29, 2024

ClearSale Fraud Protection has been essential for our business in the US and Honduras. It gives us the peace of mind to focus on growth without the constant worry about fraud. The app works smoothly in the background, letting us avoid the stress of potential scams. Plus, the cost is fair for the level of protection it provides. ClearSale has become something we rely on every day.

Privé Perfumes
United States
About 3 years using the app
ClearSale replied October 31, 2024

Thank you for trusting ClearSale! Let's continue to increase sales and keep fighting the bad guys.

~Carlos

July 10, 2025

Service is absolutely horrible. Asked to cancel some orders from cover and I was lied to about how many orders was 'not identified' but I showed them clearly we have been charged for them.

And then we went on for about a full month of me asking for information of how the charged was calculated and everytime they try and send the document the link was broken, the request was blocked or some issue was happening where I cannot get access to the document.

This is really starting to become a scam and hiding behind poor customer service will still charging me $2-3,000 every month.

I was talking to Monalisa and she keeps reassuring me they are working asap and will fulfil my request but she keeps sending me broken links and leads me around in circles.

I DO NOT RECOMMEND THEIR SERVICE

Secret Sneaker Store Online
Australia
ClearSale replied July 11, 2025

Hi Secret Sneaker Store team, your feedback is highly appreciated.
 
Unfortunately, our team encountered technical issues that affected both the identification of the disputed orders and the delivery of the supporting documentation. These documents are essential for processing reimbursements accurately, and we recognize how the delays have added to your frustration.
 
Please rest assured that your case is being handled with the highest priority and our goal is to resolve this matter as quickly and transparently as possible.
 
We will be in touch and appreciate the opportunity to make things right.

~Monalisa

September 27, 2024

Good product, but billing is not integrated with Shopify like every other app. Couldn't access their platform to update billing details. They sent the outstanding balance to a debt collector.

VIPC
Australia
Over 2 years using the app
September 11, 2024

Its been over 3 months since they said my chargeback was approved for refund. Kept telling me its the next payout, but its starting to get old. Messaged them 1 months ago on an update, and was ignored until today explaining reason codes which was already provided and approved. Hopefully this negative review will get them to finally payout the refund.

Gamer Life
United States
Over 2 years using the app
ClearSale replied September 16, 2024

Thank you for your feedback and your partnership. Your concern has been escalated and someone on our team will get back to you right away.

~Faye

Support

App support provided by ClearSale.

Developer

ClearSale

7300 Biscayne Blvd, Suite 200, Miami, FL, 33138, US

Launched

April 2, 2020

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