ClearSale Fraud Protection

ClearSale Fraud Protection

Pricing
Free to install. Additional charges may apply.
Rating
3.9 (61)
Developer
ClearSale

Comprehensive fraud protection that helps retailers stop fraud & sell more while enhancing CX.

ClearSale provides a complete, data-science-backed fraud solution that prevents chargebacks and false declines to optimize the shopping experience. Fraud and chargebacks can chip away at a retailer’s bottom line, but false declines can turn legitimate customers away. This is why ClearSale focuses on both, combining sophisticated AI technology and proprietary advanced analyses to help maximize a business’s revenue, approve as many valid orders as possible, and keep customers happy.

ClearSale provides a complete, data-science-backed fraud solution that prevents chargebacks and false declines to optimize the shopping experience. Fraud and chargebacks can chip away at a retailer’s bottom line, but false declines can turn legitimate customers away. This is why ClearSale focuses on both, combining sophisticated AI technology and proprietary advanced analyses to help maximize a business’s revenue, approve as many valid orders as possible, and keep customers happy. more
  • Prevent ecommerce fraud - Protect your revenue and stop fraudulent activity
  • Recover losses to chargebacks - Get compensated for fraud-related chargebacks
  • Improve the customer experience - Approve more orders and prevent false declines

Languages

English and Spanish

Categories

Fraud types

Chargebacks, Fake accounts, Payments, Gift card abuse

Prevention tools

Order validation, Order hold, Auto-cancel, Identity verification, Fraud insurance, Content protection, AI-powered detection, Fraud filters, Automated workflows

Alerts and analytics

High-risk alerts, Chargeback alerts, Suspicious activity, Fraud notifications, Chargeback analytics, Risk reports

Pricing

External charges may be billed by ClearSale separately from your Shopify invoice. Learn more

Free to install

Our pricing gives you the flexibility to design a program that meets your specific business needs.

All charges are billed in USD. See all pricing options

Reviews (61)

Overall rating
3.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
September 28, 2024

We have worked with Clearsale for over 4 years and their platform, customer service, and dev teams are all top notch. They have even handled special customization(s) that are important to our business.

Feature
United States
Over 4 years using the app
ClearSale replied October 1, 2024

Thank you, Feature.

Your partnership is extremely important to us and I'm glad I could help you on this journey. Our goal is to ensure you and your team have the best experience possible, and we will be sure to continue to do so.

-Edu Pelaez

September 27, 2024

Good product, but billing is not integrated with Shopify like every other app. Couldn't access their platform to update billing details. They sent the outstanding balance to a debt collector.

VIPC
Australia
Over 2 years using the app
September 11, 2024

Its been over 3 months since they said my chargeback was approved for refund. Kept telling me its the next payout, but its starting to get old. Messaged them 1 months ago on an update, and was ignored until today explaining reason codes which was already provided and approved. Hopefully this negative review will get them to finally payout the refund.

Gamer Life
United States
Over 2 years using the app
ClearSale replied September 16, 2024

Thank you for your feedback and your partnership. Your concern has been escalated and someone on our team will get back to you right away.

~Faye

June 4, 2024

I'm writing this review on my first day using the service. My first impression is simply GREAT! Setting up and integration of service were so easy and straight forward. Then I had an issue with an order not submitted to Clear Sale for review. As soon as I emailed the customer service, I saw a lot of communication back and forth among customer service, technical support and sales to fix the issue and give me a quick decision. I realized the agent Kaio and analyst Yasmin did great job to coordinate among all departments and prioritize my issue till I got a resolution within few hours. I'm really impressed!! Thank you so much!

The Kiddo Depot
United States
15 days using the app
ClearSale replied August 22, 2024

Thank you, Kiddo Depot team. This means a lot to us! Glad we were able to give you reassurance from the first day and looking forward to our continued work together!

~Chris

Edited August 21, 2024

had issues, my account manager Mirella was amazing at helping.

LaBellePerfumes
United States
11 months using the app
ClearSale replied August 23, 2024

Hi Jon,

Thank you very much for the feedback.

I'm glad I could help, and it's always my goal to ensure you have the best experience possible.

Don't hesitate to reach out whenever you need anything.

~Mirella

Support

ClearSale can answer any questions you have about ClearSale Fraud Protection.

Developer

ClearSale

7300 Biscayne Blvd, Suite 200, Miami, FL, 33138, US

Launched

April 2, 2020

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