Click & Drop

Click & Drop

Free to install. Additional charges may apply.
Rating (1.9)
Reviews
Developer

About this app

Launched

October 31, 2022

Languages

English

Click & Drop from Royal Mail is a quick and easy solution to choose, buy & print your postage online

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time.

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time. more
  • Manage, process, and mark your Shopify orders as despatched
  • Set up your trading and return addresses. Manage single account multiple users
  • Access discounted postage for bulk orders (OnlineBusinessAccount customers only)
  • Create shipping rules to apply postage instantly
  • Produce despatch notes, customs declaration forms, and despatched orders reports

Pricing

Free to install

Variable rate charges apply for purchasing shipping labels imported into Click & Drop using this app

Free to install

Variable rate charges apply for purchasing shipping labels imported into Click & Drop using this app

All charges are billed in USD.

34 reviews

Overall rating
1.9
Counts per rating level
  • 15% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 21% of ratings are 2 stars
  • 56% of ratings are 1 stars
February 17, 2024

Perfect for small businesses in the UK - with a few caveats. I've been using this app since my store launched and it's made the process of handling shipping hassle free.

With that being said, there are a few pain points:
- DO NOT visit the app in Shopify after installation. It just takes you to create a new "integration" in RM. Do it once and then train your muscle memory to never click the app within Shopify ever again.
- Order fulfilment comes from RM, not Shopify. Would prefer a native integration in to Shopify, but this works fine.
- When using Marketplace Connect, the multi-channel orders are created in a strange address format. The only way to mitigate this is to remove it in RM, which is fine. Issue with MP Connect, but could be handled at ingest by RM.
- It takes some setting up to work with native 4x6in label printers, by default it prints A4. Go to your RM settings and ensure you have only ticked "print label" and "4x6in" (can't remember exact settings) and everything will work flawlessly.

There are separate complaints I have with RM C&D as a platform, however it's perfectly capable and when used properly works flawlessly.

Heirloom
United Kingdom
February 15, 2024

As others have said, this app is completely dysfunctional. Wasted time applying for a RM account to be confronted with this once I tried to use them. I'll stick with the integrated evri and DPD

malman-floats
United Kingdom
December 15, 2023

Was working fine, then stopped syncing orders though. Nothing was uploading and none of the recommended "troubleshooting" steps worked. Even tried uninstalling and reinstalling to no avail. There is zero customer service help, so a completely pointless app at this point.

Artmageddon Piercing Studio
United Kingdom
Almost 2 years using the app
February 1, 2024

Great App, pulls through orders from Amazon fine and updates the tracking.

However it does not update the tracking information for orders coming through from our Shopify store

This needs to be fixed asap as manually tracking needs to be updated in order to trigger email marketing emails and updating tracking for hundreds of orders defeats the purpose of an otherwise great app.

Aaron Wallace
United Kingdom
3 months using the app
December 4, 2023

I'm actually going to disagree with the majority of reviews, this app is a real life saver! We've been using this app since the launch of our site and have had no problems at all.

It all gets imported over perfectly and when they are dispatched on click and drop all of the tracking information is imported to our shopify store automatically. (I will say however, there is a slight delay of sometimes up to 10 minutes for this to occur, but it does happen.) I would recommend giving the orders a few minutes after they have been marked as dispatched on click&drop.

Before this app (and shopify) we would use the manual system, and it would take us forever. This has been a real upgrade for us, and it's totally free to use! Can't complain at all!

Sewing Machines UK
United Kingdom
5 months using the app

About this app

Launched

October 31, 2022

Languages

English

Built by Click & Drop

About Click & Drop

1.9 average rating

1 year building apps for the Shopify App Store

Colliers Way, Nottingham, NG8 6AT, GB

Support

Send a message

clickanddropsupport@royalmail.com

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