Click & Drop

Click & Drop

Pricing
Free to install. Additional charges may apply.
Rating
1.5 (86)
Developer
Click & Drop

Click & Drop from Royal Mail is a quick and easy solution to choose, buy & print your postage online

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time.

Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time. more
  • Manage, process, and mark your Shopify orders as despatched
  • Set up your trading and return addresses. Manage single account multiple users
  • Access discounted postage for bulk orders (OnlineBusinessAccount customers only)
  • Create shipping rules to apply postage instantly
  • Produce despatch notes, customs declaration forms, and despatched orders reports

Languages

English

Categories

Pricing

Free

Free to install

Variable rate charges apply for purchasing shipping labels imported into Click & Drop using this app

All charges are billed in USD.

Reviews (86)

Overall rating
1.5
Counts per rating level
  • 12% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 69% of ratings are 1 stars
June 20, 2026

Inconsistent and infuriating.
One day orders will sync nicely, on another day there'll be no sync and/or the whole thing is disconnected. It's not as if I'm processing a zillion orders at a time, either.

Typical $BIGCORP attitude from Royal Mail; never our fault - guys, if you're introducing breaking changes to your API this often then YOU'RE DOING IT WRONG, and liasing with the app developer works wonders.

York Modular
United Kingdom
Over 5 years using the app
Click & Drop replied June 23, 2026

Hi there, thank you for your feedback, we’re sorry to hear about your experience. Orders are coming through successfully on your account. Please accept our sincere apologies for any inconvenience caused.
If you require any further assistance, our support team will be more than happy to help. Please contact us at clickanddropsupport@royalmail.com

Kind regards,
The Click & Drop Team

June 21, 2026

Not importing Shopify Orders as of today. Always glitching and often fails to generate postal label. When Ive emailed for support it's taken over 4 weeks previously.

Hunter and Walker
United Kingdom
Almost 3 years using the app
Click & Drop replied June 23, 2026

Hi there, thank you for your feedback. We’re sorry to hear about your experience.
From our checks, your Shopify account appears to be connected correctly. Once orders are received from Shopify, they should automatically flow through into Click & Drop.
Please accept our sincere apologies for any inconvenience this may have caused. If you need any further assistance, our support team will be happy to help, please contact us at clickanddropsupport@royalmail.com.

Kind regards,
The Click & Drop Team

June 20, 2026

Was working fine and now orders are not coming through to the click and drop account. Tried too reconnect and this does not work.

Ava Loves Rosie
United Kingdom
Over 2 years using the app
Click & Drop replied June 23, 2026

Hi there, thank you for your feedback, we’re sorry to hear about your experience. Orders are coming through successfully on your account. Please accept our sincere apologies for any inconvenience caused.
If you require any further assistance, our support team will be more than happy to help. Please contact us at clickanddropsupport@royalmail.com

Kind regards,
The Click & Drop Team

Support

App support provided by Click & Drop.

Developer

Click & Drop

Colliers Way, Nottingham, NG8 6AT, GB

Launched

October 31, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • Edit customers

    Customer data

  • View products

    Inventory, products, collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, shipping information, third-party fulfillment

  • View other data

    Locations

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