Click & Drop , 7 reviews

Overall rating
Counts per rating level
  • 43% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 29% of ratings are 1 stars
March 24, 2023

It's good enough, however would be much better if:
- you could load a credit to avoid going through gpay/worldpay/paypal everytime you paid
- you could copy the order details, so if doing a resend, you could copy the original order details and make a new order out of it.

United Kingdom
Time spent using app: Over 4 years
March 11, 2023

App brings in my orders quickly and accurately and dispatches them with all the tracking information etc so can't say I have any complaints!

United Kingdom
Time spent using app: Over 1 year
February 19, 2023

Does not integrate partial orders like Evri does so I won't be using it, and the Click and Drop webpage is quite buggy.

Muon 3D
United Kingdom
Time spent using app: About 16 hours
February 14, 2023

We find this app really good! It creates the whole shipping process so much easier. integrates well, no issues

United Kingdom
Time spent using app: 5 days
February 13, 2023

Doesn't add orders to click-and-drop account, all the things show that it is integrated with royal mail but it doesn't add any orders.

United Kingdom
Time spent using app: 2 months
Edited January 31, 2023

Imports orders, fairly straight forward to use C&D website itself, only thing I'm not sure if when marking an order dispatched in C&D (misspelled despatched on the RM website), the order isn't updated in shopify, maybe because I use a business C&D account?
I just clicked the Open App link on this page which took me to the settings page where the option is to enable the dispatch instruction back to shopify.

MTB Riders Components & Accessories Ltd
United Kingdom
Time spent using app: 11 days
Click & Drop replied February 2, 2023

Thank you for your review. We're glad to hear that you found the setting to notify your Shopify store when an order is despatched, and that you are happy with the app integration and Click & Drop itself.

If you have any further queries please consult our help guides and if these do not provide the information you require please do not hesitate to contact our support team.

Edited January 31, 2023

Doesn't add orders to click and drop account, so you still need to manually type out order details which seems to to be more work than just copy/paste and posting at a post office.

Update, while yes there has now been an update, it only displays about 7 days worth of orders, we're mostly a MTO bespoke shop with lead times of upto 7 weeks, so this still renders the app useless for us. the click and drop integration on etsy allow for all orders of any age, so why shopify is limited to 7 days i don't know.

Southshore Adornments
United Kingdom
Time spent using app: 5 days
Click & Drop replied January 27, 2023

Thank you for your review. As detailed in our help guide, upon first creating your integration there can be a small initial delay before your first orders import into Click & Drop, and we have checked and can see that all of your orders did subsequently import very shortly after you posted your review. Please don't hesitate to contact our support team if you experience any other issues.
Thank you for your update. For reference all Click & Drop integrations will only import store orders made within the last 7 days, but may go back further than this at the point of first creating the integration. I think it would be worth contacting our support team directly to help us fully understand your specific use case and if there is a way to accommodate it within Click & Drop.