Click & Drop

Doesn't update and hard to use

my integrations randomly arnt connecting my orders to click and drop

Works as it should. Shame it doesn't pull through customs data from product variants (it looks like you can add SKUs directly in to Click and Drop but then we're duplicating data which we always try and avoid).

Installed this four years ago and at first it worked OK - about a 20 minute delay for a new order in Shopify to become visible in the app, but it has got progressively worse. Now it can take a few hours to days for a new order to come across from Shopify. Utterly useless app - you will find yourself creating manual orders rather than waiting ad infinitum.

Order history over 1 weeks dont sync up, and no button to prompt later history. Try to reach out, but terrible customer service.

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Let me respond to your review reply.

You stated:
"As mentioned in our guide, we do not import orders older than 7 days, which generally should not be a problem."

My response:
The emphasis on "generally" is misleading. Many sellers, including those with pre-orders or ...

I don't undertstand the negative reviews, when combined with an online business account this app is absolutely awesome! Support from RM to get up and running with mail collections is also first class. Highly recommend!

Great app with my Shopify store, it's saving loads of time. I do have to keep clearing filters and had to wade through the help to get the tracking numbers put back into Shopify but once you've got the hang of it it's great

This is more complicated than it needs to be for Shopify stores, as other reviewers have said

For such a big company that gets so much funding from UK taxes, it has so many bugs and slow to work and bad UX

Suddenly unsupported and is not integrating with my store anymore. What are we supposed to do. No information has been provided. Extremely inconvenient with no communication. Please update us immediately. Complete shambles.