Click & Drop , 36 reviews

Overall rating
2
Counts per rating level
  • 17% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 19% of ratings are 2 stars
  • 56% of ratings are 1 stars
March 24, 2023

It's good enough, however would be much better if:
- you could load a credit to avoid going through gpay/worldpay/paypal everytime you paid
- you could copy the order details, so if doing a resend, you could copy the original order details and make a new order out of it.

tenpinshop
United Kingdom
Over 4 years using the app
Click & Drop replied April 4, 2023

Thank you for your review. Please be aware that you can actually clone an existing order by selecting the order on the order grid (click the grey circle), select the Clone option in the resulting bottom right menu and Select Go. I hope you find this useful.

March 11, 2023

App brings in my orders quickly and accurately and dispatches them with all the tracking information etc so can't say I have any complaints!

PlushiesGaloreUK
United Kingdom
Over 1 year using the app
February 19, 2023

Does not integrate partial orders like Evri does so I won't be using it, and the Click and Drop webpage is quite buggy.

Muon 3D
United Kingdom
12 months using the app
Edited April 18, 2023

PLEASE can RM fix this app - when it works it's great, but several of my orders fail to pull through, and there's seemingly no reason for it. This didn't happen with Squarespace, so I have no idea what's going on. Right now, when I click on the app within Shopify I get 'business.parcel.royalmail.com refused to connect.'

Outpost Workshop
United Kingdom
6 days using the app
Edited January 31, 2023

Imports orders, fairly straight forward to use C&D website itself, only thing I'm not sure if when marking an order dispatched in C&D (misspelled despatched on the RM website), the order isn't updated in shopify, maybe because I use a business C&D account?
EDIT:
I just clicked the Open App link on this page which took me to the settings page where the option is to enable the dispatch instruction back to shopify.

MTB Riders Components & Accessories Ltd
United Kingdom
11 days using the app
Click & Drop replied February 2, 2023

Thank you for your review. We're glad to hear that you found the setting to notify your Shopify store when an order is despatched, and that you are happy with the app integration and Click & Drop itself.

If you have any further queries please consult our help guides and if these do not provide the information you require please do not hesitate to contact our support team.

February 14, 2023

We find this app really good! It creates the whole shipping process so much easier. integrates well, no issues

Bellamoon
United Kingdom
5 days using the app