Click & Drop

updated and downloaded the app and now I cannot see any new orders come through. waste of time. not sure what to do as there is no help and have to do everything manually.

The update to incorporate Click & Drop App has been a disaster, as the app is not compatible with Shopify and I have now lost access to all my previous orders - if you are going to do an update and require an app download, you need to make sure the app is compatible and accessible!! I will now be forced to switch from Royal Mail, having successfully used Royal Mail and Shopify for the past two ...

Not working. App suddenly stopped syncing any orders to our click and drop account.

When it used to work it was great, but as of a few months ago it stopped pulling orders through unless you reconnected, then it would create a new connection each time and bring each order through 3 times.

Orders set to make as dispatched on Shopify aren't.

It's frustrating as it used to work great, why change it? I see other people saying the same and still no fix!

It was working perfectly for several years and suddenly, about a month or 2 ago stopped feeding the tracking numbers back to shopify from royal mail. also I was getting duplicate orders coming through to royal mail and after exploring noticed that there were 8 connections from shopify to royal mail. Every time I'd tried to update the integration it formed a new connection. What a shame. It was a ...

Worst documentation ever in an app. Spent heaps of time setting up the shipping rules so that we could automate the process, then we get to the end of it to find out that if the order contains more than one product you have to enter the postage manually. Why not say that at the start ? The vast majority of our orders are for more than one item which is why we inserted all the weights and package ...

Have to agree with everyone else. This app is no longer working properly. It does not mark orders as dispatched on my shopify store and does not upload tracking. It's an absolute nightmare for us. We have all our social media stores connected to this app and it works fine, but it just does not work well with shopify itself. Unfortunately there is no alternative to this at the moment, so nothing ...

Currently unsupported until Click and Drop roll out an update for Shopify's API - very frustrating as a small business owner. please update the app!!!!

Works really well for me. All orders are imported and sends the tracking back to shopify. There's a settings to Mark as Dispatched when you create the label and another to export the tracking number at the same time.

Very occasionally you have to re-link the app on the Click & Drop website, maybe when there's been API changes? It's easy to update but also quite easy to end up duplicating the ...

It's good enough, however would be much better if:
- you could load a credit to avoid going through gpay/worldpay/paypal everytime you paid
- you could copy the order details, so if doing a resend, you could copy the original order details and make a new order out of it.