Reviews (54)

Overall rating
2.1
Counts per rating level
  • 17% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 20% of ratings are 2 stars
  • 54% of ratings are 1 stars
March 24, 2023

It's good enough, however would be much better if:
- you could load a credit to avoid going through gpay/worldpay/paypal everytime you paid
- you could copy the order details, so if doing a resend, you could copy the original order details and make a new order out of it.

tenpinshop
United Kingdom
Over 4 years using the app
Click & Drop replied April 4, 2023

Thank you for your review. Please be aware that you can actually clone an existing order by selecting the order on the order grid (click the grey circle), select the Clone ...

July 27, 2023

This well working app has been rendered completely obsolete without any warning, forcing users (including myself) to manually input orders from a spreadsheet or use a different shipping service, at least until they decide to update the app so it is shopify compatible.

Ridiculous. it's as if Royal Mail don't want to make any money and want to lose all their customers.

OLLIVION
United Kingdom
3 months using the app
February 13, 2023

Doesn't add orders to click-and-drop account, all the things show that it is integrated with royal mail but it doesn't add any orders.

guardianvape
United Kingdom
2 months using the app
March 11, 2023

App brings in my orders quickly and accurately and dispatches them with all the tracking information etc so can't say I have any complaints!

PlushiesGaloreUK
United Kingdom
Over 1 year using the app
February 15, 2024

As others have said, this app is completely dysfunctional. Wasted time applying for a RM account to be confronted with this once I tried to use them. I'll stick with the integrated evri and DPD

malman-floats
United Kingdom
About 1 month using the app
July 14, 2023

It seems this app has been abandoned. At least it states it's not updated and is now unsupported. It's great when it actually works although it doesn't pull through any orders coming through using our upsell app(which is most of our orders). I don't know of an alternative so we stick with it but not sure if there's much of a point.

Manchester Museum
United Kingdom
6 months using the app
May 6, 2023

Basic app with limited options and configurations. Very slow to pull in orders, no way to manually force order import in high priority scenarios.
Suitable for the small business but not for medium or high volume shipping

Vape Unicorn
United Kingdom
6 months using the app
July 21, 2023

Used to work really well, but now it's uploading each order 4 times, so I'm having to go in to click n drop and delete 3 of each order, and it's not fulfilling the orders. Have contacted support for help, got the usual email 'we will get back to you within 2 days' four days later and I'm still waiting. I need this for my business and have been using it for approx 4 years without issue. Now that I ...

The Cornish Scone Company
United Kingdom
5 months using the app
December 4, 2023

I'm actually going to disagree with the majority of reviews, this app is a real life saver! We've been using this app since the launch of our site and have had no problems at all.

It all gets imported over perfectly and when they are dispatched on click and drop all of the tracking information is imported to our shopify store automatically. (I will say however, there is a slight delay of ...

Sewing Machines UK
United Kingdom
5 months using the app
February 1, 2024

Great App, pulls through orders from Amazon fine and updates the tracking.

However it does not update the tracking information for orders coming through from our Shopify store

This needs to be fixed asap as manually tracking needs to be updated in order to trigger email marketing emails and updating tracking for hundreds of orders defeats the purpose of an otherwise great app.

Aaron Wallace
United Kingdom
3 months using the app