Reviews (48)
Refine
-
By rating
Currently unsupported until Click and Drop roll out an update for Shopify's API - very frustrating as a small business owner. please update the app!!!!
It's good enough, however would be much better if:
- you could load a credit to avoid going through gpay/worldpay/paypal everytime you paid
- you could copy the order details, so if doing a resend, you could copy the original order details and make a new order out of it.
Thank you for your review. Please be aware that you can actually clone an existing order by selecting the order on the order grid (click the grey circle), select the Clone option in the resulting bottom right menu and Select Go. I hope you find this useful.
This well working app has been rendered completely obsolete without any warning, forcing users (including myself) to manually input orders from a spreadsheet or use a different shipping service, at least until they decide to update the app so it is shopify compatible.
Ridiculous. it's as if Royal Mail don't want to make any money and want to lose all their customers.
App brings in my orders quickly and accurately and dispatches them with all the tracking information etc so can't say I have any complaints!
Imports orders, fairly straight forward to use C&D website itself, only thing I'm not sure if when marking an order dispatched in C&D (misspelled despatched on the RM website), the order isn't updated in shopify, maybe because I use a business C&D account?
EDIT:
I just clicked the Open App link on this page which took me to the settings page where the option is to enable the dispatch instruction back to shopify.
Thank you for your review. We're glad to hear that you found the setting to notify your Shopify store when an order is despatched, and that you are happy with the app integration and Click & Drop itself.
If you have any further queries please consult our help guides and if these do not provide the information you require please do not hesitate to contact our support team.
Completely unusable. Says it works and it really just doesn't. Royal Mail is killing itself with the inability to see that it is unable to provide a service to humans without other humans to provide this service. Just Ruining my life one step at a time. Thanks, Royal Mail, Im just glad the queen isn't alive to see what you have done.
Does not integrate partial orders like Evri does so I won't be using it, and the Click and Drop webpage is quite buggy.
Basic app with limited options and configurations. Very slow to pull in orders, no way to manually force order import in high priority scenarios.
Suitable for the small business but not for medium or high volume shipping
It seems this app has been abandoned. At least it states it's not updated and is now unsupported. It's great when it actually works although it doesn't pull through any orders coming through using our upsell app(which is most of our orders). I don't know of an alternative so we stick with it but not sure if there's much of a point.
I'm actually going to disagree with the majority of reviews, this app is a real life saver! We've been using this app since the launch of our site and have had no problems at all.
It all gets imported over perfectly and when they are dispatched on click and drop all of the tracking information is imported to our shopify store automatically. (I will say however, there is a slight delay of sometimes up to 10 minutes for this to occur, but it does happen.) I would recommend giving the orders a few minutes after they have been marked as dispatched on click&drop.
Before this app (and shopify) we would use the manual system, and it would take us forever. This has been a real upgrade for us, and it's totally free to use! Can't complain at all!