Click & Drop

Used to work really well, but now it's uploading each order 4 times, so I'm having to go in to click n drop and delete 3 of each order, and it's not fulfilling the orders. Have contacted support for help, got the usual email 'we will get back to you within 2 days' four days later and I'm still waiting. I need this for my business and have been using it for approx 4 years without issue. Now that I need help, I'm not getting it. Very disappointed with the support.

Finally got back to me today and got issues sorted. Easy fix once I had help. Thank you

Even though Click and Drop integrations lets you choose the location of your store, it pulls orders from all locations in Shopify so all our warehouses are getting the same order pulled through.

PLEASE can RM fix this app - when it works it's great, but several of my orders fail to pull through, and there's seemingly no reason for it. This didn't happen with Squarespace, so I have no idea what's going on. Right now, when I click on the app within Shopify I get 'business.parcel.royalmail.com refused to connect.'

Well I installed this app and after a couple of issues I was able to resolve them myself. Other than that it’s cut my shipping processing down to an effective minimum.

For those who have the postage being imported 3 times I resolved this by logging into to my Royal Mail click and drop account > settings > integrations and deleted 2 of the 3 Shopify connections. No idea why I had 3 when I only installed it once.

We find this app really good! It creates the whole shipping process so much easier. integrates well, no issues

App doesnt work at all - just errors out when installing integration.

Tried multiple times, with multiple browsers and machines - same error each time.

Looks like i will find another mail provider

When it works it's OK but it is just really slow to sync orders. UX in the click and drop website isn't great but it's functional. And Royal Mail are the most reliable so, worth it overall