Overall rating
Counts per rating level
  • 45% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 45% of ratings are 1 stars
May 1, 2023

Actually a ZERO! This works for like 30 days and then is useless, the bots find ways around it and by the time you figure it out you can't get out of the contract. I was charged $89 yesterday and told them I could not login to the app on shopify or on their site because it blocked me and I STILL can't cancel or get a refund. TOTAL WASTE of time and money!

Mighty Wallet
United States
5 months using the app
January 27, 2023

Wow this is terrible experience for me -I applied app agreed to a plan after my 7 day trial but it won’t let me open the app - it keeps reverting back to the choose a plan page- but I’ve already done this . I am uninstalling it now. I hope others have success.

Baby Boho
24 minutes using the app
March 17, 2022

Bei uns hat alles auf Anhieb gut funktioniert, die App macht was sie verspricht sehr gut! Support hat bei einem Ads Konto Wechsel schnell geholfen! Top!

About 1 year using the app
March 17, 2022

I've been very satisfied from the start with ClickCease. It has really saved our company a lot in lost ad dollars!

The Coffee Shopping Network
United States
7 months using the app
November 3, 2022

Awesome app works well and customer service is excellent! We’ve noticed a substantial reduction in ad spending since we have installed it!

Rocky Mountain Fly Shop
4 months using the app
May 24, 2022

The app worked fine until about a week ago. All analytics stopped for no reason. Because of this, bots were eating my ad budget. Had several chats with people and no one could help. They all said they had to escalate to tech support. Tech support never responded to any requests. Finally, the last person I had a chat with said the app was waiting for me to select a plan!!! I was already a customer who has been billed $59!!!! This shows me that their people are poorly trained with little to no knowledge of the product. Would not recommend it to anyone since when something goes wrong, no one can help. Would give zero stars if possible.

Black & Gifted LLC
United States
3 months using the app
CHEQ replied May 29, 2022

Hi Chris,

We’re sorry to hear about your recent experience with ClickCease. We’re happy to write that the tech issue is now resolved and apologize for any inconvenience caused. Our customer experience manager will reach out asap to address your feedback and make sure you’re set up successfully.

November 28, 2021

It’s seems to be doing exactly what it promises. I started using it only last month and in less than a month I have apparently saved several hundred dollars in ad spend by suspicious IPs being blocked from doing more damage. Assuming that’s true the application, obviously the app pays for itself many times over.

Rejuva Fresh
United States
About 1 month using the app
September 9, 2021

Do not bother installing this app. App does not work. I could not get past the screen that asks you which plan to select even though I selected the plan I wanted multiple times. Customer service was quick to respond but the people providing the service are not well trained. You never work with the same person twice therefore each person ask the same questions again. Waste of my time! Not happy! I had to give it one star because you cannot submit your review. This is a zero star experience.

Style Finish Design Pty Ltd
6 days using the app
August 10, 2021

One of the most awaited app. Pity it doesn't run. App itself doesn't get installed. Pathetic customer service. After 1 or 2 days, they tell the issue is resolved. I try to install and guess what it doesn't work as usual. Have been waiting for more than a week now. They still couldn't fix it.

United Arab Emirates
4 days using the app
CHEQ replied September 9, 2021

Hi there,

I would like to sincerely apologise for the experience you had when you initially installed our app.  Our dev and support team took it extremely seriously and have done everything to guarantee no other customer has a similar experience.

The app has now been launched properly. The issue you had, has been fixed and tested thoroughly. We have since had multiple installs that have had no issues and the app is running optimally. I am also glad to hear that you have since signed up and have been using our service for a few weeks now. Everything is running smoothly and we are blocking all fraud that is occuring on your campaigns.

Thank you for your feedback and please let us know if there is anything you may need.

Kind regards

ClickCease Tech Support

September 2, 2021

It's great that ClickCease has added a Shopify app as their software worked really well for us previously. Now that it's in the app store it's so quick to set up and easy to use straight away. It immediately started detecting and blocking those fake clicks. Also shoutout to their support team- always knowledgeable and helpful.

Style My Baby
United States
3 days using the app