Featured images gallery
Cut support costs and boost AOV with self-service order editing, address validation, and upsells
Reduce support tickets and returns with a self-service order editing app. Let shoppers edit orders post-purchase: change variants, quantity, and shipping address; apply discounts; or cancel. Control the edit window and allowed edits; every order edit is logged. Built-in address validation, automated refunds/store credit, and 3PL/WMS sync keep ops smooth. Plus, boost AOV with post-purchase upsells right from the order page. Improve customer experience with the complete order editing solution.
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- Instant order cancellations with automated refunds
- Address validation via Google Maps to flag bad addresses
- Post-purchase upsells to increase average order value (AOV)
- 3PL/WMS integrations to keep fulfillments in sync
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Customer accounts
- Klaviyo
- Easycom
- Unicommerce
- Judge.me
- Third Party Logistics (3PL)
- Shipping and Fulfilment Apps
Categories
Order updates
Order management
Account management
Pricing
0-1000 orders/m
Free to install
100 edits/upsells free every month
- Access to all features.
- - Order editing (Self service)
- - Post-purchase Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 24/7 Chat Support
- + $1 per extra edit (after 100 free)
1000-5000 orders/m
$49 / month
unlimited orders edit + upsells
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 3PL/WMS Integrations
- 24/7 Support (Chat/Slack/Email)
14-day free trial
5000-10k orders/m
$129 / month
unlimited orders edit + upsells
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 3PL/WMS Integrations
- 24/7 Support w dedicated Account Manager
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (24)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Clickpost has been a game changer for our customer experience. Lots of our customers have come back and told us that they love this feature. We already edit 100+ orders monthly and has resulted in lower support tickets. What I appreciate is the flexibility, from modifying addresses to changing products and even adding upsells, it all just works. The team was very helpful with installation and setup. Just go for it!
A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.
Really happy with Clickpost so far. We added it mainly so customers could fix address/phone number mistakes after checkout and it's been super smooth. It has reduced our overall RTO upto 25%.
The setup was easy and didn't mess with our theme at all. I also like how clean the order editing flow looks on the customer side.
Had a small question during setup and Smit replied pretty fast and explained everything clearly. Support actually feels human, which is rare.
And they give great upsell functionality as well, while the editing is happening. Great app and team!
Support
App support provided by Clickpost.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards
-
Edit customers
Customer data
-
Edit products
Product listings, products, or collections
-
Edit orders
Assigned fulfillment, merchant managed fulfillment, all order details, returns, third-party fulfillment, draft orders, or order edits
-
View and Sync Discounts
Discount codes and promotions
-
Edit gift cards
Gift card transactions or gift cards
-
View other data
Locations or inventory of products and their variants
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window