CP: Order Editing & Upsells
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Cut support costs and boost AOV with self-service order editing, address validation, and upsells
Reduce support tickets and returns with a self-service order editing app. Let shoppers edit orders post-purchase: change variants, quantity, and shipping address; apply discounts; or cancel. Control the edit window and allowed edits; every order edit is logged. Built-in address validation, automated refunds/store credit, and 3PL/WMS sync keep ops smooth. Plus, boost AOV with post-purchase upsells right from the order page. Improve customer experience with the complete order editing solution.
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- Instant order cancellations with automated refunds
- Address validation via Google Maps to flag bad addresses
- Post-purchase upsells to increase average order value (AOV)
- 3PL/WMS integrations to keep fulfillments in sync
Languages
English, Spanish, French, German, Portuguese (Brazil), and Portuguese (Portugal)
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Easycom
- Judge.me
- Klaviyo
- Shipping and Fulfilment Apps
- Third Party Logistics (3PL)
- Unicommerce
Categories
Order updates
Order management
Customization
Offers and recommendations
Pricing
Choose the plan that best fits your business.
14 day trial
Free to install
25 edits free every month
Features
- Access to all features.
- - Order editing (Self service)
- - Post-purchase Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 24/7 Chat Support
All charges are billed in USD.
Reviews (43)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We have been using the app for order editing, and it has been a great addition to our store. easy to set up, works smoothly, and gives customers the flexibility to update their orders without needing to contact support. The team has also been super responsive whenever we've had questions. Great experience so far.
Simple, effective, and reliable. Allows customers to edit their orders easily without contacting support, making the post-purchase experience seamless. Highly recommended!
Our experience with the app has been very positive so far. It integrates seamlessly with our Shopify store and empowers customers to manage their orders more effectively after checkout. It's a simple concept, but it delivers real value and helps streamline our day-to-day operations.
Support
App support provided by Clickpost.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards
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Edit customers
Customer data
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Edit products
Product listings, products, collections
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Edit orders
Assigned fulfillment, merchant managed fulfillment, all order history, returns, third-party fulfillment, draft orders, order edits
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View discounts
Discount codes and promotions
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Edit gift cards
Gift card transactions, gift cards
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View other data
Locations, product and variant inventory
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