CP: Order Editing & Upsell

CP: Order Editing & Upsell

Reviews (28)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 28, 2026

Been using Clickpost for a few months now and honestly it just works. Customers can update their orders without emailing us back and forth, which saves our team a ton of time. Setup was pretty easy and when I had a question, Smit replied super fast and walked me through it. The order editing app paid for itself within the first week just from fewer support tickets and upsells. If you deal with order change requests a lot, this is a no brainer.

Bacca Bucci
India
8 months using the app
January 8, 2026

We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue.
Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.

Mars By GHC
United States
4 months using the app
February 4, 2026

If you are scaling and find your support team is spending 20%+ of their time fixing order typos or swapping sizes, Order Edit by Clickpost is an essential ROI tool. It pays for itself in saved labor hours almost immediately.

Amrutam
India
3 months using the app
February 5, 2026

Been using Clickpost for a few months now and it does exactly what we needed. Customers can update addresses or fix mistakes without us having to jump in every time, which saves a lot of back and forth.
Setup was pretty easy, and when I had a couple questions, Smit replied super fast and walked me through it. The order editing app runs smoothly and hasn't caused any issues with our checkout or fulfillment. Honestly just a solid app that works as expected. Would recommend if you want fewer support tickets and happier customers.

Burnt Toast
India
About 2 months using the app
December 10, 2025

Clickpost has been a game changer for our customer experience. Lots of our customers have come back and told us that they love this feature. We already edit 100+ orders monthly and has resulted in lower support tickets. What I appreciate is the flexibility, from modifying addresses to changing products and even adding upsells, it all just works. The team was very helpful with installation and setup. Just go for it!

Samoh by TATA
India
3 months using the app
December 4, 2025

A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.

Bonhomie
India
3 months using the app
December 18, 2025

Really happy with Clickpost so far. We added it mainly so customers could fix address/phone number mistakes after checkout and it's been super smooth. It has reduced our overall RTO upto 25%.
The setup was easy and didn't mess with our theme at all. I also like how clean the order editing flow looks on the customer side.
Had a small question during setup and Smit replied pretty fast and explained everything clearly. Support actually feels human, which is rare.
And they give great upsell functionality as well, while the editing is happening. Great app and team!

World of Asaya
India
About 1 month using the app
December 17, 2025

Really happy with this app. We installed Clickpost mainly to let customers fix address mistakes and update orders themselves, and it works exactly as expected. Setup was pretty easy, and when I had a question, Smit helped me sort it out fast. Support was quick and friendly, which I really appreciate.

It has saved our team a lot of back and forth. We have also seen fewer canceled orders since using it. Overall, solid app that does what it promises. Would definitely recommend if you want smoother order edits and less manual work.

Gladful
India
About 1 month using the app
December 15, 2025

Really happy with this order editing app. It was easy to set up and does exactly what I needed. Smit helped me get everything running in just a few minutes which I really appreciated. Simple and works great.

Miniwesst
India
26 days using the app
November 20, 2025

The setup process was smooth, thanks to the incredibly helpful and responsive ClickPost support team. Their guidance made the onboarding quick and effortless.
This is honestly one of the best decisions we've made for our operations. A must-have app for any brand looking to enhance post-purchase experience and improve efficiency.
Highly recommended!

French Accent
India
24 days using the app