Kopy‑fy Import Copy Products
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Reviews (32)
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Best product in the market. Platform agnostic and super easy to use. The customer support team is also super helpful. We have imported 4000+ products using this app and highly satisfied with the quality.
Don't use! This app does not work as advertised. Despite claims of multi-platform support, it only offers limited importing from one platform and fails to connect with any of my other vendors. Unlike similar apps, it lacks essential features like translation, currency conversion, and SEO enhancement.
Furthermore, I was double-charged due to a billing glitch, the app continued to show an "unpaid" status even after my first payment, leading me to pay a second time. While the amount isn't the primary issue, I expect a prompt response and a full refund for these errors.
To make matters worse, customer support has been unresponsive. My messages disappear from the chatbox, and on the rare occasion I get a reply, I am forced to re-explain the entire situation from scratch. I have requested a refund multiple times with no success. I strongly advise others to look elsewhere for a reliable solution.
Hello,
Thank you for your feedback. We respect all customer experiences, but we would like to clarify a few points to ensure accuracy.
Platforms like AliExpress and Alibaba have recently introduced stricter security restrictions, which has affected cloning across multiple apps in the ecosystem. We are actively working on alternative solutions to address this.
Features such as translation and SEO enhancement are available in our higher plans. Since you were using the starter plan, these features were not included, which may have led to some misunderstanding.
Regarding the chat concern — if the chatbox is closed and reopened, it starts as a new conversation. This may have caused earlier messages to appear missing. We have already raised this with our chat service provider and are working on improving the experience.
On billing — we did not receive any successful payment from our end due to a provider-side issue. Despite not receiving the funds, we proactively processed your refund in full to ensure you are not impacted.
We take customer support and product quality seriously, and experiences like this are not reflective of our usual service standards. We are continuously working to improve.
We always aim to provide accurate information in our app listing and continuously improve based on feedback. If there are any specific areas where you believe information was misrepresented, we would sincerely appreciate you pointing them out so we can review and correct them if needed.
If your concerns have now been addressed, we kindly request you to reconsider and update your review, as reviews that may not fully reflect the situation can significantly impact our business.
Thank you for your understanding.
The support from the guy was so helpful, he help me to solve my issue and is working successfully
Good and amazing app, great! support team in place, rectifying issues very swiftly.
good app.
So far this app is great to copy products from our manufacture, It is so easy, for my application i needed some extras and i chatted with them and they are fixing it and should be ready with in a couple days, i cant wait
Edit
I got an email that it is ready i tried it and it works Great communication with Kunal
Kunal was amazing! Great support - app has a few flaws, but not for long.
good support from rishi his guidance helped me to use the app correctly
I am very happy with the App! It is doing a great job for me. helps me very much! I prefer it to everybody. Support is Top as well! Great job!
I was looking for an app to clone about 500 products from a store and this app cloned them pretty quick along with description. Ngl its pretty good app and affordable too! Thanks to Kunal from the support chat to help me figure out with an issue!
We’ve tried a few different apps for transferring products between Shopify stores, and this one stands out as the best. It lets you clone items from one store to another using a simple URL, and the built-in editing features right in the dashboard before proceeding are much smoother than other apps we’ve tested. The quick links to the imported product in Shopify make it easy to continue editing and streamline the process even more.
This app has been a huge time-saver for us. Our store carries many products with lots of variants for sizes and widths, and it pulls the correct variant images and attaches them properly every time. That alone saves a lot of manual work.
I did run into an issue with one product that had over 100 variants, but customer service instantly popped up to see if I needed help—even before I asked. With the paid plan (which is very reasonably priced), support was able to handle this manually for me right away so I could get an urgent product live for a customer.
Overall, I highly recommend this app. It’s reliable, easy to use, comes with thoughtful features, and the support team is fantastic.
Thank you so much for this detailed and thoughtful review! We’re really glad to hear that the app has been helping you seamlessly clone and copy products. Our goal is to make product migration effortless, especially for stores like yours that handle many variants and image mappings.
It’s great to know that the dashboard previews, variant-level accuracy, and quick-access links are saving you valuable time. We also appreciate your kind words about our support team — we’re always here to help, whether it’s a simple import or a complex item with 100+ variants.
Thank you again for recommending us! We're committed to making your product importer experience smoother with every update.
