Reviews (260)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient inventory management between physical stores and online platforms, praising its seamless integration across Clover devices and Shopify stores. It's particularly useful for businesses with large inventories and multiple locations. The app is noted for its user-friendly interface, easy setup, and exceptional customer support, with team members like Omar, Joseph, and Khaled receiving specific commendations for their prompt and personalized assistance.

May 3, 2024

I can't say enough good things about the service I received. From start to finish, every interaction was top-notch. jayson went above and beyond to ensure my needs were not only met but exceeded. If you're looking for a service that goes the extra mile, look no further. I highly recommend them to anyone seeking quality and professionalism. Thank you for a truly outstanding experience!

Sanaria Beauty
United States
21 days using the app
April 29, 2024

So far, Omar has been very helpful and kind! I have enjoyed working with him so far to try and resolve my issue.

Nadia Kandy Event Shop
United States
2 months using the app
April 30, 2024

We needed a clarification for QuickSync and Joseph was able to help me with Shopify's TOS. Joseph was also able to take the time to help us make sure we knew our way around the app. Fast and direct service.

Altamura Pizza
United States
About 1 month using the app
December 6, 2023

We had the pleasure of working with a Customer Service Agent Omar who was incredibly helpful via live chat. As a new user we wanted to be sure we were syncing everything accurately. He was helpful, informative, and directed in a way we could understand. He offered up his email after our exchange for any future needs and was able to help in more ways then one.

Customer service like this makes doing business so much better. Thank you!

The Seafood Shop
United States
3 months using the app
April 5, 2024

Omar do a great job. He help me with the sync process of the products. Also explain me how to use the app.

I like the inventory sync with clover, because it help me to mantain the real amount I have of products.

Montalvan Dermatology
United States
11 months using the app
April 22, 2024

First day setting up and had great customer service from Joseph.

CrosstownJulieBrownReMarket
United States
Over 1 year using the app
April 21, 2024

Arianne did a great job while guiding me through the process and making sure all my requirements were met. Great costumer service, would reccomend.

The Light Deals
United States
3 months using the app
November 27, 2023

Thea is an absolute God-send and blessing to this company! She has gone above and beyond in her customer service and has always been a pleasure to work with. I make sure to get her every time I need help now! Even if she's tired of me...she works hard and never seems annoyed with all my questions!

Little Sunshines Mercantile
United States
10 months using the app
November 27, 2023

At the last hour before Cyber Monday, I accidentally synced my shopify backwards to my clover POS system, and I messed up my entire inventory. I really had no idea what I was going to do, as it was really my worst nightmare on the eve of a big holiday sales day. I was fussing around trying to figure out what to do, when I heard the chat box chime, and there was Normie, seemingly reading my mind that I needed help. This after I had already tried and failed to get help from clover. In any case, I explained what went wrong and Normie told me that she could likely reverse my mistake. She stayed on the line with me while she worked her magic, and within 5 minutes, my inventory was restored. I really can't believe it, frankly. And I can honestly say I've never had such quick, efficient customer service on a chat or otherwise. 5 Stars for QuickSync and Normie for sure!

Solvang Spice Merchant
United States
3 months using the app
May 7, 2024

I just got started using this product and can already see how it will help my small business increase sales and remove the panic of wondering if my inventory is correct between my storefront and online shop. The customer service was top notch with Omar who helped me get setup in 30 minutes (small 500 item shop) and answered questions and gave advice on how to move forward as my inventory was syncing. With what can be a confusing process, Omar made this transition smoother than I could have ever imagined and my store will be online in no time. I'm so glad I chose this app for the customer service alone. While I don't anticipate any problems aside from my own user error, I know QuickSync will be there to help as fast as possible so I can continue to make sales.

As I continued to work with this new app I had a couple more questions and again was greeted with an amazing customer service experience courtesy of Thea. Quick answers with actionable steps and I understand this program better. QuickSync is 2/2 on customer service excellence!

Almost Heaven Candle Company
United States
1 day using the app