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Turn browsers into buyers with an AI assistant that knows your store and never sleeps.
Cloze embeds a powerful AI chatbot on your store, powered by Google Gemini 2.5 Pro. It answers questions using your real product catalog, recommends items with rich cards and carousels, and tracks orders with automatic carrier detection for UPS, FedEx, USPS, DHL and more. Customize everything—colors, position, avatar, tone, language, and AI personality. Set business hours, collect emails when offline, and take over conversations when needed. Your knowledge base, policies, and inventory sync auto
- Smart product recommendations with rich cards, carousels & live inventory
- Full visual customization: 30+ color settings, icons, fonts, position & CSS
- Order tracking with automatic carrier detection for 12+ shipping providers
- Human handoff: take over any conversation from AI and release back instantly
- Knowledge base auto-synced from your Shopify products, collections & policies
Languages
French, English, Spanish, Portuguese (Brazil), Portuguese (Portugal), German, Italian, and Dutch
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
Features
- Unlimited conversations
- AI chatbot widget
- Product recommendations
- Business hours & offline messages
- Custom AI persona
- Full customization
- Persistent conversations
- Remove Cloze branding
All charges are billed in USD. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Excellent, cela nous fait gagner énormément de temps pour le support client. Nous avons pu renseigner notre documentation, et le bot répond à toutes les questions sans intervention humaine. Et en cas de besoin on peut prendre la main pour répondre directement au clients. Cela nous permet de ne plus rater de commandes ni de demandes clients, tout en répondant le plus rapidement possible. L’interface est super intuitive. Je recommande !
Support
App support provided by Optify.
Resources
Launched
April 24, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders, Online Store, Shopify admin
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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View Online Store
Theme
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View Shopify admin
Legal policies
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