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Turn browsers into buyers with an AI shopping assistant that knows your products and never sleeps.
Cloze is an AI shopping assistant and ecommerce chatbot that helps customers discover, compare, and buy products directly in conversation. Powered by your live Shopify catalog, inventory, knowledge base, and shopper cart, it delivers personalized recommendations, product answers, rich product cards, upsells, cross-sells, and order tracking. Customize its design, tone, language, and AI personality, capture leads, support shoppers 24/7, and take over any chat when a human touch is needed.
- AI shopping assistant: personalized recommendations, rich cards & live inventory
- Conversational product discovery, comparisons & cart-aware shopping guidance
- AI customer support for product questions, policies & 12+ carrier tracking
- Customize your AI assistant: colors, fonts, icons, position, tone & language
- Human handoff plus auto-synced Shopify catalog, collections & knowledge base
Languages
French, English, Spanish, Portuguese (Brazil), Portuguese (Portugal), German, Italian, and Dutch
Works with
- Shopify Admin
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 25 AI conversations per month
- Up to 100 synced products
- Core assistant customization
- 7 days of conversation history
Starter
$49 / month
0.1$ per additional AI conversation
Features
- 250 AI conversations per month
- Up to 1,000 synced products
- Full assistant customization
- 30 days of insights and history
3-day free trial
Pro
$99 / month
0.1$ per additional AI conversation
Features
- 750 AI conversations per month
- Up to 10,000 synced products
- Advanced insights
- 90 days of conversation history
3-day free trial
Scale
$199 / month
0.1$ per additional AI conversation
Features
- 2,000 AI conversations per month
- Unlimited synced products
- One year of insights and history
- Priority support
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Optify.
Resources
Launched
April 24, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders, Online Store, Shopify admin
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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View Online Store
Theme
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View Shopify admin
Legal policies
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