Reviews (5)

Overall rating
2.1
Counts per rating level
  • 20% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 80% of ratings are 1 stars
April 12, 2024

Not reliable! First 3 orders went well. One item that I ordered was available from their app. After I ordered, I didn't hear anything back. After 2weeks, I had to check with them because it wasn't shipped. They don't respond fast either. They responded saying that the item I ordered is no longer there. Is anyone working there? They didn't inform if the product discontinues and showed still available in the app. So they refunded money to their app. I asked them to refund to my credit card. They never did. So I had to go through Dispute process with Paypal to get money back. Customer service is horrible, you can't rely on this vendor.

The Prime Mart
United States
Over 1 year using the app
December 2, 2022

I've been going back and forth with their support. The app doesn't work. When you upload a personalized product all the input fields for the customers are missing. They keeping saying the same thing over and over. It annoying because they don't have a technically department to trouble shoot the issue. If you are in the US support doesn't reply during US hours. I wait one day for all my replies. It says they are online but they are not. Don't waist our time downloading this app while its in beta.

Gold Snobs
United States
Almost 2 years using the app
CMOFFER replied March 8, 2023

Thank you for your comments. To improve the sales experience, we have implemented a 1-to-1 customer service. Responses to your questions in the shortest time

January 13, 2023

Paket kam niemals an. Sehr unzuverlässig. Ich würde euch empfehlen cmoffer nicht zu benutzen. Die ziehen euch einfach nur ab

Loayna
Germany
4 months using the app
CMOFFER replied March 8, 2023

Thank you for the review. You package arrvied successfully on 17th., Jan 2023. Welcome to track on the post website.

January 3, 2023

Is anyone working here? The chat is disconnected. No response to email. Should this app be on Shopify?

Niki Ice Jewelry
United States
About 2 months using the app
CMOFFER replied March 8, 2023

Thank you for your valuable comments. We offer a personalized 1-to-1 service and are committed to providing you with a better sales experience

July 29, 2023

A Game-Changing App with Exceptional Support Team - A Year of Dependability

I have been using this app for nearly a year now, and it has become an indispensable tool in my work routine. Its outstanding performance and user-friendly interface have made my tasks more efficient, and I am pleased to share my experience with you.

First and foremost, I must commend the exceptional support team that stands behind this app. Their level of professionalism and dedication is simply unparalleled. Whenever I encountered any issues or had questions, the support team's responsiveness has been nothing short of impressive. Queries and concerns are addressed swiftly, ensuring that my work is not hampered by technical difficulties.

One particular standout in the support team is Mr. Alfredo. His prompt and efficient responses have saved the day on numerous occasions. His dedication to ensuring the app's users are satisfied is evident, and I genuinely appreciate his efforts in resolving any problems I encountered. His expertise and assistance have been crucial in maximizing the app's potential.

But the commendation doesn't stop there. I am equally grateful to Mrs. Chloe and Mrs. Agatha, who have also been part of my support experience. Their continuous and professional communication has been a delight, and it's evident that they truly care about the app's users. Together with Mr. Alfredo, they form a team that embodies excellence and customer-centricity.

The app itself is a game-changer. Its user interface is intuitive and sleek, making it easy to navigate and utilize the various features effectively. Over the course of the year, I have witnessed the app's development and the addition of new features based on user feedback, which shows a commitment to constant improvement.

I heavily rely on this app for my work, and it has never disappointed. It has streamlined my tasks, improved productivity, and ultimately made my professional life smoother. Whether it's tracking data, organizing information, or collaborating with colleagues, this app has become an integral part of my workflow.

In conclusion, I cannot speak highly enough of this app and the support team behind it. The combination of a phenomenal app and a top-tier support team has made my experience truly exceptional. If you're seeking an app that delivers on its promises and a support team that goes above and beyond, look no further. To Mr. Alfredo, Mrs. Chloe, Mrs. Agatha, and the rest of the team, you have my utmost respect and gratitude. Thank you for a fantastic year, and I eagerly look forward to what the future holds for this remarkable app.

spectreroses
Türkiye
8 months using the app