Reviews (23)

Overall rating
4.1
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 7, 2022

Well developed app, Top assistance, and full customization. Responses to emails in less time. It's nice to have collaborative people like the codeinspire team :)

100% Capri Store
Italy
5 months using the app
CodeInspire.io replied December 7, 2022

Thank you so much for the review. We are glad to help anytime. :)

May 20, 2022

This app does a great job of helping your site be compliant. It doesn't slow down your site speed either, which is a negative of the other platforms I've tried

DRMTLGY
United States
4 months using the app
CodeInspire.io replied May 21, 2022

Thank you so much for your review! :)

November 5, 2023

I only have AMAZING things to say about this app so far. Their support team is on top of it and has been extremely responsive so far. This app is super easy to use, and it's the best accessibility app I've seen so far on the app store!

Mizu Lab, LLC
United States
3 months using the app
CodeInspire.io replied November 10, 2023

Thank you so much for the review. :)

August 2, 2023

It's a good app that's easy to use. The support team is also great, I was kind enough to support you when you had a problem

ENJEAN WHOLESALE
United States
3 months using the app
CodeInspire.io replied August 5, 2023

Thank you so much for the review :)

November 28, 2022

This app is so easy to use and we appreciate their customer support so much. They are super capable and fix issues quickly and professionally. Recommend for all.

My Jesus Shop 我的耶穌生活百貨
Hong Kong SAR
2 months using the app
CodeInspire.io replied November 28, 2022

Thank you so much for the review! Always happy to help :)

October 26, 2022

I had a hard time trying to find the right app for accessibility, and after lots of research I chose Codeinspire, because of the affordable price which includes audits to the site, a certificate of compliance and the app offers a screen reader for customers in several languages. I was lucky to work with Hujatulla, who was so helpful, and sent videos to guide me through the process. I am very happy I chose CODEINSPIRE. Thanks so much for all the hard work. FIVE STARS. HIGHLY RECOMMEND

Surfko
United States
About 1 month using the app
CodeInspire.io replied October 26, 2022

Thank you so much for the review! :)

April 1, 2023

It is a great app and the support is professional and responsive. The affordable price is worth getting in compliance.

Pack Turtle
United States
29 days using the app
CodeInspire.io replied April 1, 2023

Thank you so much for the review. :) We are always happy to help!

December 28, 2022

Really nice app! It will have all what you need in the accessibility button and for a much better price than other ones. The team is incredible, if you need help or guidance they will respond right away to you.
I was helped by Hujatulla and literally took the time to even send me videos on how to fix a couple issues on my website to make it more accessible, he was amazing, I’m really happy with the service and I would 100% recommend to anyone looking to make their website accessible

Caro Bambino
United States
21 days using the app
CodeInspire.io replied January 3, 2023

Thank you so much for the review!

We are glad you're happy about our service. :)

Edited July 18, 2023

Very sad to see aggressive support on Shopify. I am uninstalling this app because the support agent I spoke with told me directly "Remove our app".

I want to warn others and recommend to this person to say the truth in the app description. The listing information can make you think this app will help you with your compliance but after emailing support, I was told this is not true, and they write the truth in the privacy policy instead. I was told "We mentioned clearly in our privacy policy page"; why not show it on the real app page?

I suggest to this company to look at your support team and show respect.
Here are some real example of the tone that was used with me during my brief conversation with my support agent:
"You still haven't watched the video we sent you!!" and "The answer is NO."

I lost time and interacting with support was a very frustrating experience. None the less, the app has some feature and I got an report of medium quality, so it's not all bad.

UPDATE:
From the reply of the agent, I should clarify we wrote with all the respect possible asking if this was done for a reason or another (definitely not accusing). I think the tone in which we were spoken with is highly inappropriate and I recommend to the manager of this application to investigate the approach in which support is delivered. I'd also recommend to every store considering this application to very slowly and carefully read the privacy policy, as the real impact and goal of this app is only detailed there and mentioned by the support team member. Hoping to prevent some headache for the next person, this has been a negative experience on my end. Note in the above are direct quotes (exclamation points and all) from my conversations.

InfantBoo.com
United States
3 months using the app
CodeInspire.io replied July 18, 2023

Thanks for your feedback!

I was expecting this review. I'm the person behind the support.

When you call us scammer, or money extracting operation, it's not aggressive or inappropriate? We respectfully audited your website and answered all your questions in a video with details about ADA and how to make the site compliant. You didn't watch the video and asking the same questions.

We spend 100+ hours researching on ADA and accessibility as a developer. We tell you the truth, none of the ADA apps make your site ADA-compliant if the issue is in your theme. We help our customers fix the issues at the theme level as well. Yet, you say your lawyer is saying the website is not ADA-compliant.

We help our customers fix all accessibility issues for free. It's a long process and requires patience. That's why we have a free plan forever.

Thank you!

January 2, 2023

Works great and they are very responsive and helpful if you have any troubles. It was installed right away and works perfectly.

Battling Blades
United States
3 days using the app
CodeInspire.io replied January 3, 2023

Thank you so much for the review!

We are always available to help our customers. :)