Codify ‑ Order Cancel
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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Free
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.5 (49)
- Developer
- Codify Infotech
Featured images gallery
An app that makes your order cancel process easy without contacting support, with a reorder option.
Codify Order Cancel helps you provide options that allow customers to cancel orders that are not fulfilled and reorder the same order from the order status page as well as from the account and the order page. This makes the order cancellation process simple, as customers can cancel the order with just a few clicks without contacting customer support and waiting for a reply. You also have the option to automatically restock items after order cancellation, which will reduce your work.
- Allow customers to easily cancel their order.
- Allow customers to reorder the prior order with a single click.
- Set a time limit to cancel an order.
- Automatically restock items after order cancellation.
- Customize the text as per your needs.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Categories
Reviews (49)
I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.
Thanks for your review. Our app only cancels orders, it doesn’t capture payments or control Shopify’s transaction fees. The payment was automatically captured and refunded by Shopify based on your payment settings, which is why the processing fee wasn’t returned. so this is not app issue at all.
If you’d like, we can check the specific order and help explain what happened. Please reach out to us anytime, we’re here to help.
Initially the app doesn't work when Flexport is used for fulfillment. I reachout to app support, but support is very bad. They tooks ages to respond me on my query. However, I was able to resolve the issue quickly with our in-house developer.
great customer service, they did the integration for me which was very helpful.
Support
App support provided by Codify Infotech.
Resources
Developer
C-2/513, Pragati IT park, Sudama Chowk road,, Mota Varachha, Surat, GJ, 394101, IN
Launched
December 6, 2023
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, Online Store
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View products
Products or collections
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Edit orders
All order details, assigned fulfillment, or merchant managed fulfillment
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Edit your Online Store
Online Store page content on a path controlled by the app
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