Codify ‑ Order Cancel

Codify ‑ Order Cancel

Pricing
Free
Rating
4.5 (46)

An app that makes your order cancel process easy without contacting support, with a reorder option.

Codify Order Cancel helps you provide options that allow customers to cancel orders that are not fulfilled and reorder the same order from the order status page as well as from the account and the order page. This makes the order cancellation process simple, as customers can cancel the order with just a few clicks without contacting customer support and waiting for a reply. You also have the option to automatically restock items after order cancellation, which will reduce your work.

Codify Order Cancel helps you provide options that allow customers to cancel orders that are not fulfilled and reorder the same order from the order status page as well as from the account and the order page. This makes the order cancellation process simple, as customers can cancel the order with just a few clicks without contacting customer support and waiting for a reply. You also have the option to automatically restock items after order cancellation, which will reduce your work. more
  • Allow customers to easily cancel their order.
  • Allow customers to reorder the prior order with a single click.
  • Set a time limit to cancel an order.
  • Automatically restock items after order cancellation.
  • Customize the text as per your needs.

Languages

English

Works with

Categories

Reviews (46)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 3, 2025

I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.

Shroomability
United States
7 months using the app
Codify Infotech replied December 4, 2025

Thanks for your review. Our app only cancels orders, it doesn’t capture payments or control Shopify’s transaction fees. The payment was automatically captured and refunded by Shopify based on your payment settings, which is why the processing fee wasn’t returned. so this is not app issue at all.

If you’d like, we can check the specific order and help explain what happened. Please reach out to us anytime, we’re here to help.

November 10, 2025

I just installed your app and finished testing it on my site. I noticed that when a customer clicks to cancel their order and it is cancelled, the page doesn't automatically refresh so the cancel button remains active even though the customer has already cancelled. There needs to be a page refresh or something to avoid confusion on the customer's side. Thank you for all your hard work.

STYVARA
Egypt
About 2 hours using the app
November 11, 2025

great customer service, they did the integration for me which was very helpful.

777 Jewellery
India
About 21 hours using the app

Support

App support provided by Codify Infotech.

Developer

Codify Infotech

C-2/513, Pragati IT park, Sudama Chowk road,, Mota Varachha, Surat, GJ, 394101, IN

Launched

December 6, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders, Online Store

  • View products

    Products or collections

  • Edit orders

    All order details, assigned fulfillment, or merchant managed fulfillment

  • Edit your Online Store

    Online Store page content on a path controlled by the app

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