Codify ‑ Order Cancel

I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.

問題很快就被解決，棒

I just installed your app and finished testing it on my site. I noticed that when a customer clicks to cancel their order and it is cancelled, the page doesn't automatically refresh so the cancel button remains active even though the customer has already cancelled. There needs to be a page refresh or something to avoid confusion on the customer's side. Thank you for all your hard work.

This support team is the best.

It does what it says, and it was easy to setup.

Initially the app doesn't work when Flexport is used for fulfillment. I reachout to app support, but support is very bad. They tooks ages to respond me on my query. However, I was able to resolve the issue quickly with our in-house developer.

great customer service, they did the integration for me which was very helpful.

The Codify Order Cancel app is a game-changer for managing order cancellations on my Shopify store. It allows customers to cancel unfulfilled orders and even reorder with just one click, all without needing to contact support. The option to set a time limit for cancellations and automatically restock items makes inventory management a breeze. Overall, it saves time, reduces customer service workload, and provides a seamless experience for shoppers. Highly recommend for Shopify Plus stores!

Great app! Such a breeze to set up and get going. Good amount of options to set and restrict cancellation of orders and editing of orders. Really fills a basic need for our customers.

Support really didn't get what I mean.