Reviews (115)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance the shopping experience by enabling customers to add items to their cart directly from the collection page. They praise its user-friendly interface, customization options, and reliable performance. Its compatibility with various themes and responsive customer support are also highly valued. Many see it as a tool for boosting sales conversions and appreciate its cost-effectiveness.

May 28, 2021

Works great! Just the thing I've been looking for. If you're not good with coding then this is the app for you.

Book Haul UAE
United Arab Emirates
About 2 months using the app
Code Black Belt replied July 6, 2021

Thanks for taking the time to share your feedback. We appreciate it and we wish you all the best in your business😎. Cheers! The Incubate Team.

January 20, 2022

So far so good, works as it should! Many thanks goes out to Cesar and the other developers for the great support!

PALMA Hot Chocolate Co.
Hungary
1 day using the app
Code Black Belt replied January 20, 2022

🤩 Thanks a lot for writing this review; it has made our day! We'll surely pass your comments over to Cesar and our team. It's great to see you're satisfied with our app and team. Thanks for trusting us!

Cheers,
The Support Team

July 4, 2021

The app works just fine. The interface is beautiful and easy to use. Amazing customer service, very helpful.

MR N MRS MOON
Hong Kong SAR
1 day using the app
Code Black Belt replied July 6, 2021

We want to provide the best experience with apps that are both useful and easy to use. Thanks for such a great review!😊 Much appreciated, the Incubate Team.

May 12, 2022

i love it exactly what i was looking for so my customers can purchase quicker. also the help team is very responsive.

Vestiq Accesorios Mayoreo
Mexico
About 23 hours using the app
Code Black Belt replied May 13, 2022

So great to hear you love our app, and it does exactly what you were looking for! 😍Thanks so much for trusting us and for spreading the word. Always at your service!

Regards,
The Support Team

Edited May 25, 2022

upon installation the support seemed to be very efficient and skilled at integrating the theme and we were testing the app for more than a month. After we noticed a small issue with product images caused by the app , the support have destroyed the whole theme grid and the work of almost 2 months. totally disappointed and frustrated, if the good work is not a constant then working with an app like this can cost your store MONEY, TIME and EFFORT.

mundogafas.es
Spain
28 days using the app
Code Black Belt replied May 25, 2022

Sorry for the frustrations.

We understand you are about to launch your store in a matter of days, and having everything perfectly configured is crucial. We totally get that, as that's our priority. When you reached out for support since the first day, we've been there trying to provide you with a speedy and efficient solution. You've even mentioned your satisfaction with the support. The theme your store uses required extra effort to get everything fully integrated, and as you may imagine, while we were applying the improvements you requested, it took us some time, but we never touched your Theme code directly. Our team also worked on your store with the app disabled so the changes made weren't reflected in the shop while working on it.

The entire time we've not done anything else but try our best to ensure your desired outcomes. It has never been our intention to cause you frustrations, or waste time and efforts; on the contrary, we have been doing our best to help you get all set up since the very beginning.

We get your frustration, and we're honestly sorry for all the inconveniences this may have caused, but it's sad that all the efforts we've put into helping you vanishes all of a sudden as if we had been indifferent to your needs. All we want to do is help, and never impact your business.

If you happen to have any room for agreement, we'll be glad to speak and contribute with anything we can.

Regards,
The Support Team

Edited July 16, 2021

Amazing app! Fantastic and super fast support! And by far the best app I have found to aid purchases

Sweets Delivered Plymouth
United Kingdom
About 22 hours using the app
Code Black Belt replied July 16, 2021

It's great to hear such nice comments about our app and support team. Thanks for trusting us and for this amazing review!🎉

Cheers,
The Incubate Team.

January 31, 2023

A great app, which I installed and set up from my mobile (that easy). And as soon as I needed help, the developers responded within minutes.

Enallaktiko.gr
Greece
About 15 hours using the app
February 10, 2022

Great app, better service. They responded immediately to my questions and customizations and fixed everything right away. Works perfectly.

Battling Blades
United States
About 5 hours using the app
Code Black Belt replied February 10, 2022

It's great to get such positive comments about our support team and app! We do our best to ensure a good experience, so thank you so much! :) Always at your service!

Regards,
The Support Team

September 11, 2022

This app does exactly what I need it to do and then some, and the support is amazing, thank you so much!

Joual Vert
Canada
About 3 hours using the app
Code Black Belt replied September 12, 2022

We love to hear that our app meets your needs. :) We take pride in our Support Team, so it's great to read your comments about it; thanks so much! Happy to help 24/7 with anything you may need.

January 12, 2023

Fantastic app with great functionality. Everything in the app has been well designed and thought through. One of the greatest apps we've found so far. There are many ways to individually design your ATC button and quite frankly we can't think of anything that might be missing. Support also has been extremely fast with a response when we had a question. So altogether we highly recommend this app. there is a lot of value for a more than reasonable monthly cost. Thumbs up!

ZEITWUNDER Onlineshop
Germany
About 1 hour using the app