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Get app... it is working well... the only issue I have is a shopify Design issue and I don't know how to change it.
When customers place orders, many suppliers have marketing programs that follow up with customers on the order and on future marketing. Because the order is through our store, all of those emails come to us... they don't go to the actual customer, and our inbox gets stuffed with basically junk emails... Not sure if/how this cna be stopped, or if there's a way to pass it through to the actual customer. But it would be greatly appreciated. I know there would be a lot of moving parts ( so to speak) to make this happen, but I can't be the only person dealing with it.
Thanks for the Reply... Maybe Shopify could send out info to those participating in the Collective and tell/ask them not to market to Collective orders... I think it would carry more weight coming from Shopify.
Thank you for the feedback! You are correct that this is likely related to the marketing programs that suppliers have setup to automatically run when new orders are created. Our recommendation is to ask your supplier to review their email automations and see if they can apply some sort of exception or segmentation to Collective orders. We do not pass the customer email to the supplier, as the retailer is considered the merchant of record and owner of the customer relationship.
Love the app, it allows me to run the online store of my dreams. Could use some fixes to sorting products to import. Too many suppliers have 0 stock items listed and shifting through them is frustrating.
This app is great for small businesses like mine that can't afford a lot of inventory but need good quality products for their website!
Shopify Collective has been a game-changer for our marketplace. It makes onboarding new brands effortless, keeps inventory perfectly in sync, and allows us to expand our American-made catalog with confidence. It’s streamlined, reliable, and essential for how we run our business.
It's a nice way to add other products to your store that complement your inventory. Increases AOV for our store.
It would be great if you could figure out a way to let different currencies collaborate. Canada has a very limited amount of suppliers compared to other world regions and I feel like we are missing out extensively on great partnership potentials through such an easy way to collaborate.
Additionally, it would be nice if suppliers had to give a reason before removing you. I have had a couple just randomly delete and it really leaves you scrambling. In these instances I can't even pinpoint why it happened either and its good to be able to get feedback.
UPDATED 1-15-2026. I just sold a product via this app, and after shipping, I LOST 25 cents. You need to give us the ability to change vendor pricing to cover calculated shipping fees. This is a business, not a charity.
You should have the ability to adjust the price, but it’s crucial to pay attention to supplier margins. When margins are already low, shipping costs can easily wipe out your profit — sometimes leaving only a few dollars, or even putting you in the negative. More and more suppliers are dropping margins to around 20% (I even saw one as low as 8% tonight), which is really disheartening. It makes it hard to stay motivated with retailers, because this could have been such an amazing opportunity.
Thank you for the feedback on pricing flexibility! Please note that shipping costs should not be coming out of your margin, as its a separate cost paid by the customer. If you are finding that this is not the case, please reach out to the Shopify Support team.
You will LOOSE money if you use this app in the United Kingdom!
Shopify calculates the discount from the VAT-inclusive price, and then ADDS an extra 20% VAT when you are billed.
Someone please explain to Shopify that in the UK, we use VAT-INCLUSIVE PRICING.
In response to feedback, we recently launched a fix to account for tax-inclusive pricing in Shopify Collective. When both you and your supplier use tax-inclusive pricing and your supplier collects tax, your margins as a retailer will be respected, as long as you reclaim your tax credit.
We’ve also updated the support article with the detailed calculations for your reference: https://help.shopify.com/en/manual/online-sales-channels/shopify-collective/retailers/taxes
We hope you'll consider Shopify Collective again given this update.
So far, I have imported products, not put mine on the app. So I can only speak to being a merchant that carries others.
It's easy- although I wish there were some standards for the descriptions, a minimum each product needs to have. I often have to go searching for info that I know my customers would want. Maybe Shopify can require this moving forward?
Shipping Charges will kill you. Need more transparency upfront when importing goods.
Don't waste your time on anything with less than a 40% margin, its a waste of time.
Importing products is not as straightfoward as it seems. Tons of issues with getting variant selectors to work on a storefront.
Bottom line, proceed with caution but there are good partners out there