Reviews (21)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 18, 2025

Great app, great team !
Always available and happy to provide you with a solution.
Thanks a lot guys

Justine Clenquet
France
7 months using the app
September 2, 2025

As much as we hate paying duties this app saves the day and makes it a breeze!

BARRIERBOSS™ USA
United States
3 months using the app
Electric Borneo Cat B.V. replied September 3, 2025

Thank you for all the great feature requests! Your feedback is exactly what we needed. Please never stop.

November 10, 2024

I love the recent updates on the app. Customs Buddy is now my go-to for generating commercial invoices for my international orders. I love how they now automatically display prices in local currencies with HS codes. It is super easy to invoices for all my orders at once and saves me a lot of time.

PHDOODLESHOP
Canada
Over 1 year using the app
Electric Borneo Cat B.V. replied November 12, 2024

We are so glad that our app helps you focus on meaningful things instead of filling in commercial invoices.
Thank you for using the app!

January 10, 2025

I love it! I started shipping to outside of the European Union not too long ago and Customs Buddy helps me LOADS because the first few commercial invoices I did was pretty much by hand lol.

Whenever I mailed support the response was quick too!

I definitely recommend this

GoneCozy Crafts
Netherlands
4 months using the app
January 29, 2025

Great app that makes my international order deliveries super easy. Support is super quick to respond as well.

theBread.code();
Germany
11 months using the app
February 16, 2022

As a clothing brand based in Indonesia and distributing to customers located worldwide, we require a commercial invoice for nearly all customer orders. Historically we had been creating a commercial invoice for each order in Excel using our shipping partner’s template, manually transcribing each customer’s order details from Shopify. Obviously, this process was time consuming, prone to user error, and simply not a sustainable process as our business grew. Enter Customs Buddy – the perfect application that meets all of our needs by automatically generating a commercial invoice for each customer order with one click. We required a few minor adjustments to accommodate the unique requirements for distributing out of Indonesia and Andrii (the lead developer) was an absolute pleasure to work with. I’ve never dealt with a more responsive and attentive Shopify development team – Andrii went out of his way to make sure the app was configured for our unique needs. Additionally, his team just released a new set of features that better display address details on the commercial invoice! If you are a store shipping product to customers overseas and need to create a commercial invoice, look no further than Customs Buddy. It’s made our operations so much more streamlined and with a pricing model that is consumption based ($0.10 per commercial invoice) we only pay for the value of the app we realize.

Afterlight Leisure
United States
6 months using the app
August 31, 2023

Very simple and straightforward to use. We often have to send orders to customers overseas and this wonderful app saves a lot of time otherwise spent filling out paperwork. Also the technical support is par excellence, if ever there is any kind of issue with the app it is sorted ultra-fast. Can't recommend highly enough!

ORRO
United Kingdom
4 months using the app
March 20, 2024

Excellent Support and User Friendly!

Our online shop uses this app to convert invoices into commercial invoices so that we can ship internationally. The app works seamlessly with Shopify. It's so user-friendly. I almost can't believe it. I had an issue that required me to get in touch with their support team. I left it with Andrii and his team, and they fixed it within a very reasonable amount of time. I found the customer service to be incredibly responsive, and would recommend this app to any small or large company looking to simplify your process of creating commercial invoices. I can't recommend it enough!

Babybox and Family
Germany
About 2 months using the app
August 5, 2021

This is a great app. Creates commercial invoices with ease and with the latest update will generate invoices in bulk too. Easy to set up and configure. App developers are very communicative too. Highly recommend.

wildcat.cc
United Kingdom
About 2 months using the app
Electric Borneo Cat B.V. replied August 5, 2021

Thank you for the review! Your input was crucial for the bulk invoice generation feature. We wish you great sales.

January 11, 2024

This app is solving a lot of problems for us, and the support I have had from Andrii around specific customisations we needed for our business was second to none.

Mark Littler
United Kingdom
About 1 month using the app