Commslayer

Commslayer is a breath of fresh air!

The Commslayer team will make your life 10x easier, the integration is all done for you. The customer service is next level you wont experience this level of care from any other help desk app.

These guys started recently but they beat gorgias for a fraction of the price and they are constantly working on new features.

I am so lucky to have found this app.

These guys are way better than Gorgias, If your looking for a help desk app that actually cares about you or wanting to switch, don't waste anymore time looking just use Commslayer

Callum
usemanly.com

So far so good. This is my first time using a CX software so don't know much about what to expect. Only thing I know is that is being very helpful compared to just handle tickets over email and to onboard a CX agent to support me. I don't think I am using most of the features but thanks for building this, it's been very helpful so far.

My experience with Commslayer has been incredible. I've been a long time Zendesk user for support on another store of mine, and recently opened a new brand. This was the perfect time for me to test something new. So I started with Commslayer.

My support team LOVES it and is asking me to migrate the other store to Commslayer as well (I will soon, I tell them!). It's faster, easier, and has the integrations we need directly with Shopify.

Not only do I highly recommend Commslayer, I'm baffled why it wouldn't be every owner's first pick.

The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.

I am a Commslayer early adopter. The app is not old enough nor has been in production long enough for a comprehensive review.

The devs are committed to making this better, every day.
I am a fan of the devs, and I am convinced they share a passion to make a world class product.

Is it a 100% replacement of the apps it intends to replace ? Not 100% yet -- but... The 80/20 on this is a Win. There is just enough to make it ready-enough for today (October 2024). We are using it in production.

The devs know what their roadmap is, and they welcome feedback from the merchants. And they are transparent. A good team!

I will continue to update this review, with honest feedback.