Commslayer
- Pricing
-
Price: Free
- Highlights
- Works with the latest themes
- Rating
- 5.0 (15)
- Developer
- Commslayer, Inc.
Featured images gallery
Free helpdesk by the ex-Lifetimely founders
Hey, Karri here, Commslayer founder. We built this app to help you drop your overpriced helpdesk for a free, powerful solution that gets the job done.
- Real-time order, shipping, and purchase history access
- AI-drafted replies for every ticket
- Social media comment auto-moderation
- All the core features your team knows and loves (macros, automations, views)
- Advanced role management, reporting, and custom views for support managers
- Highlights
- Works with the latest themes
Languages
English
Works with
Shopify Flow, Gmail, Facebook, Instagram, AircallAll features
Real-time messaging
- Live chat
- Email chat
- Voice support
- Social media
- Multi-language
- Agent analytics
Automated responses
- Greetings
- Quick replies
- Order updates
- Send transcript
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Channels
- Live chat
- Phone
- Social media
Workflow automation
- Auto-reply
- Response templates
- AI responses
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Order tracking
- Feedback surveys
- Reports
Real-time messaging
Automated responses
Customization
Channels
Workflow automation
Reviews (15)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.
We love Commslayer! We were wary to migrate away from Gorgias but Karri and the Commslayer team have been amazing. Onboarding was quick, the tool itself is simple to use and functions well, and issues are resolved with lightning speed. They are one of the most responsive teams we've ever worked with and their commitment to developing the best CX tool out there is evident in all that they do. Make the switch - you won't regret it!
10/10. Amazing app, amazing founder.
I am a Commslayer early adopter. The app is not old enough nor has been in production long enough for a comprehensive review.
The devs are committed to making this better, every day.
I am a fan of the devs, and I am convinced they share a passion to make a world class product.
Is it a 100% replacement of the apps it intends to replace ? Not 100% yet -- but... The 80/20 on this is a Win. There is just enough to make it ready-enough for today (October 2024). We are using it in production.
The devs know what their roadmap is, and they welcome feedback from the merchants. And they are transparent. A good team!
I will continue to update this review, with honest feedback.
Saved so much money switching to this app, works just as well as others and the customer support they provide themselves is incredible. Make the switch!
Support
Commslayer, Inc. can answer any questions you have about Commslayer.
Developer
Resources
Launched
January 1, 2024