Commslayer ‑ Helpdesk & Chat
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.8 (74)
- Developer
- Actuals Oy
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Helpdesk & chat inbox by the ex-Lifetimely founders
Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.
- Real-time order, shipping, and purchase history inside your helpdesk inbox
- Get AI-drafted replies for every email & live chat ticket in your inbox
- Auto-hide spammy social-media ad comments with AI
- All the core helpdesk features your team will love (macros, automations, views)
- Role management, reporting and custom inbox views for support managers
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Shopify Flow
- Gmail
- Office 365
- Judge.me
- TikTok
Categories
Channels
Real-time messaging
Automated responses
Pricing
Free helpdesk
Free
- Email, chat, social media comments & DMs
- Unlimited agents & messages for free
- No branding or watermarks
- Klaviyo integration
- WhatsApp inbox
- Loop subscriptions integration
Basic
$39 / month
- 500 AI agent messages & actions
- 500 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Loop subscriptions integration
7-day free trial
Plus
$99 / month
- 3000 AI agent messages & actions
- 3000 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Shared Slack Connect channel
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (74)
Compared to our old system (Zendesk), Commslayer is freaking amazing (and futuristic)! It's truly the best of the best for Shopify support. Will be recommending to everyone.
Try it and thank me later.
This review is NOT paid or in any way incentivized, its my own opinion.
We tried a few different options and Commslayer was high bar above the rest. Product integrates well, surfaces all the info we need to act quickly and is easy to navigate. They are updating and making improvements on a regular basis too. Not only this, but their customer support team is second to none. Love the product and the team. Highly recommended.
The app itself is full of festures and even with the recent price hike a maybe a good choice. However, if you want to integrate with microsoft 365, you have to switch of your spam protection, as a result I am getting tons of spam, approx. 9 out of 10 emails. I tried to reach the support but only got an useless AI feedback.
Apologies for our support dropping the ball on your ticket! To deal with spam with 365, just enable the auto-labels (settings -> labels) and the predefined spam label there :) It should take care all of it!
Support
App support provided by Actuals Oy.
Or visit their support portalMore apps like this
