Commslayer ‑ Helpdesk & Chat

Great app and great support! I had a few questions during setup, and the support team responded instantly - fast, professional, and very friendly.
The app works great, and now my communication with customers has become even more efficient. I recommend it!

I migrated from Intercom after extensively analyzing all available options. Every support software out there keeps inflating their monthly pricing, making it nearly impossible to justify the cost. I’ve always been on the lookout for a tool as complete as this one—of course, it’s still missing a few features compared to the industry giants, but updates keep rolling in, and it’s getting better fast.

So far, I haven’t encountered a single bug, and the support team has been incredibly responsive. I genuinely think they’re on track to dethrone the big dogs who have dominated this space for years while continuously raising prices unfairly.

At first, I was skeptical—I couldn’t understand how they could offer this for free. It’s the complete opposite of what’s standard in the industry. But after testing, I can confidently say: fully approved.

Huge thanks to Karri and his team for making everything so accessible and for the amazing work put into this!

I recently started using the Commslayer Help Desk app for Shopify, and I must say, it’s an absolute game-changer for managing customer support! The app’s intuitive design and seamless integration with Shopify make it incredibly easy to track and resolve customer queries efficiently. I was impressed by its robust features—everything from ticket management to real-time notifications is designed with user-friendliness in mind.

In short, if you’re looking to elevate your store’s customer service and streamline your support operations, the Commslayer Help Desk app is a must-have tool. It’s reliable, efficient, and has significantly improved our workflow. Highly recommended!

Great tool, really customizable and very easy to learn. On top of that, top-notch AI features that work really well !

This product, this team - don't hesitate even for a second. The solution delivers as promised, actually it's better than advertised. This is the next coming of judge.me only in the CX space. Proceed without hesitation.

Swapped from Gorgias where we felt that we were overpaying for basic features. Happy with our decision. Karri is active and it's clear the aspirations for this are high through ongoing development and improvements, with feedback sought from users. Looking forward to the new features rolling out this year.

Such a great app for customer support. Super easy to integrate with our channels and very fast support.

Honestly is a gamechanger. At the FREE pricepoint you wont find anything better and it is far better than simply using G-Suite for CS. Has AI, auto hides bad comments, etc. Give it a try.

Plus, Karri is a legend

Commslayer is a breath of fresh air!

The Commslayer team will make your life 10x easier, the integration is all done for you. The customer service is next level you wont experience this level of care from any other help desk app.

These guys started recently but they beat gorgias for a fraction of the price and they are constantly working on new features.

I am so lucky to have found this app.

These guys are way better than Gorgias, If your looking for a help desk app that actually cares about you or wanting to switch, don't waste anymore time looking just use Commslayer

Callum
usemanly.com

My experience with Commslayer has been incredible. I've been a long time Zendesk user for support on another store of mine, and recently opened a new brand. This was the perfect time for me to test something new. So I started with Commslayer.

My support team LOVES it and is asking me to migrate the other store to Commslayer as well (I will soon, I tell them!). It's faster, easier, and has the integrations we need directly with Shopify.

Not only do I highly recommend Commslayer, I'm baffled why it wouldn't be every owner's first pick.