Reviews (35)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 12, 2024

The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.

Watches of Cupertino
United Kingdom
About 2 months using the app
November 3, 2024

Great app! Works well with email and other integration, canned response and the AI features are great!

Hydrangea Coffee Roasters
United States
3 days using the app
October 15, 2024

We have previously used Re:amaze and Richpanel, and this app is better. The way the AI is integrated is great. Really happy with it and have already been recommending it to people. And given its free, its a no brainer! Also its great not to have 'powered by richpannel' on every single support email.

Grow Gang
United Kingdom
3 days using the app
November 16, 2024

Great UI and design, easy to set up and use + very quick support

Made Without
Latvia
About 14 hours using the app
February 25, 2025

Karri (Co-founder) is really helpful via email :-) The software is really good, definitely on par with things like Help Scout (that we've used before this). Recommended!

Nolara
Netherlands
1 minute using the app
September 9, 2024

We love Commslayer! We were wary to migrate away from Gorgias but Karri and the Commslayer team have been amazing. Onboarding was quick, the tool itself is simple to use and functions well, and issues are resolved with lightning speed. They are one of the most responsive teams we've ever worked with and their commitment to developing the best CX tool out there is evident in all that they do. Make the switch - you won't regret it!

Larissa Loden
United States
2 months using the app
January 18, 2025

Tolles kostenloses CRM und eine gute Alternative zu Gorgias.

Senkels
Austria
3 months using the app
July 22, 2024

I was about to write "by far the best value for money support platform," but that seems silly when it's totally free.

So, instead, I'll just write that it's the best support platform of all the platforms we've used, and we've been through a few: both Gorgias (too expensive), Re:amaze (buggy UI), and DelightChat (also buggy UI). CommSlayer is my favorite — by far.

My current favorite feature is the Superhuman-like keyboard shortcuts that allows me to go through tickets blazingly fast

Patina
Denmark
9 months using the app
October 25, 2024

10/10. Amazing app, amazing founder.

Masonic Revival
United States
4 months using the app
July 15, 2024

Incredible product already, even better pricing. No doubt this team will develop this into an amazing product, and it will be the go-to CX platform soon.

Yuzu Knives
United Kingdom
17 days using the app
Commslayer, Inc. replied July 17, 2024

Thanks for your feedback! We'll do our best to build the "judgeme" of helpdesks.

Karri / co-founder