Commslayer ‑ Helpdesk & Chat

Just pure value all the way. These guys have solved all the painpoints with running CS for a small-ish store and best of all the price is amazing (free atm). 8/5 stars if it would be possible.

Tolles kostenloses CRM und eine gute Alternative zu Gorgias.

I was about to write "by far the best value for money support platform," but that seems silly when it's totally free.

So, instead, I'll just write that it's the best support platform of all the platforms we've used, and we've been through a few: both Gorgias (too expensive), Re:amaze (buggy UI), and DelightChat (also buggy UI). CommSlayer is my favorite — by far.

My current favorite feature is the Superhuman-like keyboard shortcuts that allows me to go through tickets blazingly fast

10/10. Amazing app, amazing founder.

Incredible product already, even better pricing. No doubt this team will develop this into an amazing product, and it will be the go-to CX platform soon.

Gorgias needed a serious competitor and this is IT

Moved away from Gorgias as they were ripping us off with their pricing (otherwise it's a great product). Now I'll get all FB/IG ad comments into our helpdesk for free.

Really impressed with this app. It took me just a few minutes to set up, and it started handling customer messages almost right away. The AI replies are surprisingly accurate and sound natural, which saves me a ton of time. Support team is super responsive too. Definitely worth trying if you run a Shopify store.