Commslayer
- Pricing
-
Price: Free
- Highlights
- Works with the latest themes
- Rating
- 5.0 (8)
- Developer
- Commslayer, Inc.
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Free helpdesk by the ex-Lifetimely founders
Hey, Karri here, Commslayer founder. We built this app to help you drop your overpriced helpdesk for a free, powerful solution that gets the job done.
- Real-time order, shipping, and purchase history access
- AI-drafted replies for every ticket
- Social media comment auto-moderation
- All the core features your team knows and loves (macros, automations, views)
- Advanced role management, reporting, and custom views for support managers
- Highlights
- Works with the latest themes
Languages
English
Works with
Shopify Flow, Gmail, Facebook, Instagram, AircallAll features
Real-time messaging
- Live chat
- Email chat
- Voice support
- Social media
- Multi-language
- Agent analytics
Automated responses
- Greetings
- Quick replies
- Order updates
- Send transcript
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Channels
- Live chat
- Phone
- Social media
Workflow automation
- Auto-reply
- Response templates
- AI responses
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Order tracking
- Feedback surveys
- Reports
Real-time messaging
Automated responses
Customization
Channels
Workflow automation
Reviews (8)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.
We love Commslayer! We were wary to migrate away from Gorgias but Karri and the Commslayer team have been amazing. Onboarding was quick, the tool itself is simple to use and functions well, and issues are resolved with lightning speed. They are one of the most responsive teams we've ever worked with and their commitment to developing the best CX tool out there is evident in all that they do. Make the switch - you won't regret it!
I was about to write "by far the best value for money support platform," but that seems silly when it's totally free.
So, instead, I'll just write that it's the best support platform of all the platforms we've used, and we've been through a few: both Gorgias (too expensive), Re:amaze (buggy UI), and DelightChat (also buggy UI). CommSlayer is my favorite — by far.
My current favorite feature is the Superhuman-like keyboard shortcuts that allows me to go through tickets blazingly fast
Incredible product already, even better pricing. No doubt this team will develop this into an amazing product, and it will be the go-to CX platform soon.
Thanks for your feedback! We'll do our best to build the "judgeme" of helpdesks.
Karri / co-founder
Was evaluating this vs Gorgias and the value and product offering this has is leaps and bounds better for a way better price. If you're looking for a customer support platform with all the essentials you need, look no further than Commslayer! If I could give this 100 stars I would!
Support
Commslayer, Inc. can answer any questions you have about Commslayer.
Developer
Resources
Launched
January 1, 2024
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