Concierge by HawkShift

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: HawkShift

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An AI shopping agent for your store. It finds products, answers questions and adds to cart.

Concierge helps shoppers find products by description or photo, compare options, check stock and manage their cart. It answers from your store policies and helps customers with their orders: tracking, plus cancellations, address changes, returns and refunds within your limits, once you turn them on. Shoppers chat in their own language and can message your team. You get analytics, Monday briefs and custom themes. Includes its own search engine and read-only MCP for ChatGPT and Claude.

Find and compare products by description or photo with live stock checks
Manage carts; track, cancel, change, return or refund orders within your rules
Answer store-policy questions in many languages and draft messages to your team
Review shopper analytics and Monday briefs; customize your widget theme
Read-only catalog access for ChatGPT, Claude and other AI assistants via MCP

Languages

English

Pricing

Choose the plan that best fits your business.

Free

Features

250 interactions/month
Full catalog, subject to fair use
AI search, photos & comparisons
Cart, order changes & returns
Analytics & Monday briefs
Custom widget themes
Free setup; no paid approval required

Starter · 50% off

$59 / month

50% off: $29.50/mo for 6 paid months, then $59/mo. Extras: $0.025/interaction above 2,000; $59/mo cap.

Features

50% off: $29.50/mo for 6 paid months
2,000 interactions, full catalog
30-day trial: 1,200 interactions
AI search, photos & comparisons
Cart, order changes & returns
Analytics & Monday briefs
Custom widget themes
Read-only MCP for ChatGPT & Claude

30-day free trial

Growth · 50% off

$169 / month

50% off: $84.50/mo for 6 paid months, then $169/mo. Extras: $0.02/interaction above 6,000; $169/mo cap.

Features

50% off: $84.50/mo for 6 paid months
6,000 interactions, full catalog
30-day trial: 1,600 interactions
AI search, photos & comparisons
Cart, order changes & returns
Analytics & Monday briefs
Custom widget themes
Read-only MCP for ChatGPT & Claude

30-day free trial

Scale · 50% off

$449 / month

50% off: $224.50/mo for 6 paid months, then $449/mo. Extras: $0.015/interaction above 15,000; $449/mo cap.

Features

50% off: $224.50/mo for 6 paid months
15,000 interactions, full catalog
30-day trial: 2,500 interactions
AI search, photos & comparisons
Cart, order changes & returns
Analytics & Monday briefs
Custom widget themes
Read-only MCP for ChatGPT & Claude

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

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Support

App support provided by HawkShift.

Resources

FAQ

Developer

HawkShift

Website

7910 Castor Ave, Philadelphia, PA, 19152, US

Launched

October 15, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store, custom data, Shopify admin, other data

View customers

Customer data
Edit products

Inventory, products, collections
Edit orders

Merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment, returns
Edit Online Store

Theme, Online Store page content on a path controlled by the app
View custom data

Metaobjects
View Shopify admin

Legal policies
Edit other data

Publications of products on sales channels