Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

August 21, 2023

I am testing with ConnectPos for my physic POS. At this moment everything works great, although there are some problems happened. But I am very pleased because support team help me very much for fixing them quickly. I will make a try to use ConnectPOS in my store soon.

Cornier
Japan
3 months using the app
Edited January 23, 2024

It isn't without bugs, but the customer support is really helpful (Mia) and are quite prompt in trying to resolve things

The Metros Collective
India
3 months using the app
October 11, 2023

Realy good Support

QuintaRepair
Portugal
3 months using the app
April 17, 2023

Fantastic support team, super fast to respond to enquiries and very helpful - I look forward to a long relationship with this company!

Hobbytech Toys
Australia
2 months using the app
September 14, 2020

This app has kind of the features you need in a pos system. Works well with PC and Android, which is a huge plus.

Texmart
India
2 months using the app
ConnectRetail replied September 15, 2020

Thank you, Harsh!

This is a huge motivation for our team to continue the hard work!

Please feel free to chat with me whenever you need help.

Edited November 4, 2022

Had some issues with logging in, the support was quick to assist. Changed my username to something which I preferred as well.

Crystal Cove
South Africa
2 months using the app
Edited September 15, 2020

This app works extremely well and I am more than impressed with the tech support provided. would recommend to everyone to try it.

carine pet central
Australia
2 months using the app
ConnectRetail replied September 15, 2020

Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever.

We'll always be here whenever you need help!!

May 23, 2023

Very good alternative to Shopify's current POS system.

Customer service is also excellent. In case of problems or ambiguities, a solution is sought the same day.
They also support you with remote assistance by taking over your computer.

Recommended!

Houten Onderwijsmateriaal
Belgium
2 months using the app
Edited September 30, 2020

Trust me everyone this is way better than other POS software in the market literally. It is Simple to use. and the customer service are super amazing . And worth of money .And i dont know how can anyone even rate this app so low i guess its the best app and i recommending u all this pos software leave other software this one is the best. ( In my personal experience )

Blue Material.com
India
About 2 months using the app
ConnectRetail replied September 30, 2020

Thank you for the review. Good luck with your business and just let me know if you need any help ;)

September 16, 2021

Very good app, lots of features and easy to use. This app works really well in my bricks and mortar store syncing my online site and instore sales simply. The help desk are attentive and will help solve any issue. Give it a try you wont regret it.

DapperM Concept Store
France
About 2 months using the app
ConnectRetail replied September 16, 2021

Hi DapperM Concept Store, thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!