Reviews (160)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this POS system for its seamless Shopify integration, enhancing store operations and synchronizing sales across online and physical outlets for accurate inventory management. It's easy to set up, user-friendly, and supports sales, credits, gift cards, and various product types. The app is customizable, compatible with multiple devices, and functions well in regions without Shopify Payments. Exceptional customer support is frequently highlighted, especially during onboarding and troubleshooting.
Refine
-
By rating
EXCELLENT SYSTEM, VERY EASY AND INTUITIVE, THE SUPPORT ALWAYS HELP US FAST AND EFFICIENT, THE SYSTEM IS VERY FRIENDLY, MY TEAM IS VERY HAPPY USING IT, I HIGHLY RECOMMEND IT, I HAVE BEEN USING IT SINCE 2020
ROY
very good
Works great with Shopify. Has many features that we couldn't find in other apps. Support has been quick to answer questions and resolve any issues.
Thank you for giving on boarding session
APP is good and team member Grace helped so much during onboard session.
Mia was very helpful during our onboarding. Had to make quite a few changes as we're not the easiest of companies to deal with as we have quite a few different requirements regarding sales, credits, gift cards, physical and digital products etc...
5 Stars from us.
Have used this for a month and i love it. Easy to set up and use and features that others do not have.
I contacted support late on a sunday. Had help and my case fixed in 5 minutes. Top!
We are happy to let you know that your program can help us improve our store and team.
Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.
So far our experience with this app has been great! Mia has been very helpful in setting everything up, even when we had trouble with our hardware. She was patient and kind throughout out first meeting. Looking forward to continuing working with them.
I recently had the pleasure of working with MIA for my Connect POS training, and I couldn't be more satisfied with the experience. From the start, MIA demonstrated exceptional knowledge and expertise in the system, making the training sessions highly effective and informative.
MIA's teaching style was clear, patient, and tailored to my pace, ensuring that I fully understood each aspect of Connect POS. She was always willing to answer my questions and provided practical examples that made the learning process much easier. Her professionalism and dedication to helping me succeed were evident throughout the training.
Thanks to MIA, I now feel confident in using Connect POS and am grateful for her support. I highly recommend MIA to anyone in need of training; her skills and positive attitude make her an outstanding trainer!