Reviews (153)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing POS functionality on PC and non-iOS devices. Its flexible subscription model is cost-effective, allowing payment only when needed, and supports omni-channel payment options, useful in areas without Shopify Payments. Merchants find the app user-friendly, often preferring it over Shopify POS, and value its robust reporting tools, easy hardware integration, and features like customer creation and custom payment methods. The app is noted for its stable performance with real-time syncing capabilities. Customer support is highlighted as responsive and helpful, particularly team members such as Hana, Mia, and Lucy, who provide effective onboarding assistance.

August 29, 2024

Mia was very helpful during our onboarding. Had to make quite a few changes as we're not the easiest of companies to deal with as we have quite a few different requirements regarding sales, credits, gift cards, physical and digital products etc...

5 Stars from us.

Imagine Fashion
Australia
3 months using the app
August 28, 2024

Have used this for a month and i love it. Easy to set up and use and features that others do not have.

I contacted support late on a sunday. Had help and my case fixed in 5 minutes. Top!

Nordicfood
Spain
23 days using the app
July 31, 2024

Mia was absolute fantastic explaining everything, we feel Connectpos 123 Is so much easier than any other pos system we have used.

Would fully recommend using Connectpos123

Andy

Concept Decor
United Kingdom
24 days using the app
July 5, 2024

I recently had the pleasure of working with MIA for my Connect POS training, and I couldn't be more satisfied with the experience. From the start, MIA demonstrated exceptional knowledge and expertise in the system, making the training sessions highly effective and informative.

MIA's teaching style was clear, patient, and tailored to my pace, ensuring that I fully understood each aspect of Connect POS. She was always willing to answer my questions and provided practical examples that made the learning process much easier. Her professionalism and dedication to helping me succeed were evident throughout the training.

Thanks to MIA, I now feel confident in using Connect POS and am grateful for her support. I highly recommend MIA to anyone in need of training; her skills and positive attitude make her an outstanding trainer!

Askum
New Zealand
27 days using the app
July 8, 2024

The best POS company by far and so far the best support team I have used with any app on Shopify. They went above and beyond making every one of my needs a reality.

Bentocom
Mozambique
14 days using the app
July 12, 2024

So far our experience with this app has been great! Mia has been very helpful in setting everything up, even when we had trouble with our hardware. She was patient and kind throughout out first meeting. Looking forward to continuing working with them.

Jamin Leather®
United States
11 days using the app
August 19, 2024

I discovered ConnectPOS by chance while browsing through the Shopify apps. I had a video call with Natalie, who provided me with expert assistance. Her professionalism and helpfulness were truly impressive. Thank you so much!

LaamBrosia
Cyprus
4 days using the app
June 17, 2024

great support from Natalie!

4WoofZ
Belgium
19 days using the app
May 28, 2024

Cette caisse connectée avec Shopify est un atout pour moi qui participe à un salon de temps en temps dans l'année. Déjà, on peut souscrire uniquement le mois où l'on en a besoin ce qui limite le coût.

Ensuite, l'application a une interface classique de caisse. Beaucoup de choses sont configurables comme les produits et/ou catégories affichées. On peut créer des clients. La caisse est accessible aussi bien depuis le navigateur que depuis l'application. On peut créer ses propres moyens de paiement.

J'ai eu un petit bug de synchronisation de produits. L'équipe technique a été super réactive en 1h, c'était réglé.

Je recommande en alternative à la caisse native de Shopify qui n'est pas aussi aboutie que Connect POS et qui n'est pas accessible via navigateur.

Dans mes pochettes
France
29 days using the app
April 25, 2024

Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.

The Haven Games
United States
23 days using the app