Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

October 26, 2022

Great service and excellent customer service (Thanks Hana) I will be recommending this great app to everyone on Shopify.

Worsley_wear
United Kingdom
About 2 months using the app
December 25, 2020

I Love this APP!
I have a wholesale company and finally opened a physical shop.
This app has allowed me to have all my products in thsystem with out much effort.
The set up was easy with the help from Claire! She gave me her Whatsapp number and told me to message any time. when I do message she always responds quickly.
Thank you Claire and ConnectPOS!

Slothtoescr
Costa Rica
About 2 months using the app
ConnectRetail replied December 25, 2020

Thank you,
This is really a sweet Christmas gift for us.
We will always do our best to deliver the best product and service ever.
Cheers!

July 8, 2021

Great system with many features. Customer support and service is excellent with great response rate. They go to great lengths to customize and meet your company's needs. 10/10 recommended.

Tian Xin Vegetarian
Singapore
About 2 months using the app
ConnectRetail replied September 2, 2021

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

March 21, 2021

I absolutely love the customer service they give, they are always available to help. totally recommended.

Pink Shoes BH
Bahrain
About 1 month using the app
ConnectRetail replied May 28, 2021

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

December 17, 2022

One of the best POS features and the support is perfect. Connectpos allow users to change the product price per order which you can not find on other POS that has integration with Shopify

PETS PLUS LLC
United Arab Emirates
About 1 month using the app
October 8, 2020

I used the app for 3 days now and will go on using it and it was good and perfect
And thank for the support team The are Helpful and help me using the app at the same day Thanks again

Swimming Store
Egypt
About 1 month using the app
ConnectRetail replied October 8, 2020

Thank you for the nice feedback.
Please keep exploring and ping me any time you have questions.
Cheers!

July 3, 2023

great support, needed some help in installation, Hana was great and helped me through the process. Very easy to use and effective. Would work great for you if you intend to use pos on your desktop.

Zhivago
United Kingdom
About 1 month using the app
November 29, 2022

It is fantastic app. Hate i did not find it earlier. It does what it supposed to do. And it integrates with Smartpay in Au. Their team can also do customise setting for my enquire function. Our concerns were solved in last 2 weeks, very good. Top recommend.

Double Bay Hardware
Australia
About 1 month using the app
November 3, 2023

Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.

CrownBees
United States
About 1 month using the app
July 10, 2021

Great alternative to Shopify POS
Great customer support is much appreciated even on cheap plans
I Highly recommend

Tech Pro Shopping
United Kingdom
About 1 month using the app
ConnectRetail replied September 2, 2021

Hi Tech Pro Shopping,

Thanks so much for your feedback! We’re really glad you enjoyed our product/service, we’ve found it’s a definite customer favorite!