Reviews (116)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface that enhances store operations and customer service. It offers a comprehensive feature set including sales tracking and support for various products. The app works well across different devices, with a real-time syncing sell screen. Merchants also appreciate the responsive customer support, which ensures reliable daily performance and boosts point-of-sale capabilities.

February 9, 2023

#Positive things first:

The support is very fast and friendly. They deserve two stars (actually more but the functionality of the app is just not as good as it should be)

#Negative things:

1) It's super buggy. You have to reload the cash in order to catch all newly added products into ConnectPOS

2) It completely messes up things with tax - if you have multiple tax rules or overwrites in your shopify store, it won't be working

3) They have soo many different configuration settings - like what the heck... you need to spend your life time in trying to figure out what to click, set up and most of the time the support has to log in into your account to fix some new bug that they found...

4) We were in touch with the support almost every day and every day they were suggesting using their native app instead of the web app. But have you actually seen how it looks? Just terrible - all pictures are blurry, it is super slow and doesn't find new products either.

Again, as probably many of you feel: it is pity that shopify pos is not supported on mac. We won't be using it any longer.

Steel Vintage Bikes GmbH
Germany
8 days using the app
November 10, 2023

Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.

Fitnessisland
Sri Lanka
About 6 hours using the app
August 21, 2023

Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.

Port Mac Guitars
Australia
About 6 hours using the app
November 23, 2022

This app is really amazing! Everything is very easy to use and really straightforward! Syncing is fast and the Supports are also the best as they guide you very well and if needed they can connect with you remotely. We are planning to use this app as an alternative to Shopify POS as it contains several additional features especially different payment types during Checkout and more.

Brands and Beyond
Lebanon
About 5 hours using the app
September 19, 2023

Mia & Lucy were extremly efficents helping me out, The APP works really good, satisfied our expectations.

Roosik and Co
Spain
About 4 hours using the app
March 4, 2023

Estava com problemas na configuração do App, fui atendido pela Natalie , que me deu um otimo suporte para resolver o problema.

Casablanca Eletroshop
Japan
About 3 hours using the app
April 1, 2023

I just started 14 days trial of ConnectPOS, so far very much satisfied and customer service is very helpful customising as per my requirement.

D&P PERFUMUM MALDIVES
Maldives
About 3 hours using the app
November 1, 2020

App dùng rất tốt, vào rất nhanh, ít bị crash. Nhân viên giúp đỡ rất nhiệt tình khi cần. Một số tính năng cần phải thêm vào như: quote, trả bằng thẻ, quét mã vạch..etc.

JB Nail Supply
United Kingdom
About 2 hours using the app
ConnectRetail replied November 1, 2020

Dạ em cám ơn anh ^^ Hi vọng anh tiếp tục ủng hộ ConnectPOS trong thời gian sắp tới.

Nếu có bất kì vấn đề gì anh nhắn hoặc gọi e nhé ạ.

January 11, 2024

Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!

Abuelo Cómodo
Mexico
About 1 hour using the app
October 30, 2023

Muy buenas Atención de Mia, muy amable

numwear
Spain
About 1 hour using the app