Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

August 23, 2023

We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!

Nonnie's House Boutique
United States
30 days using the app
July 28, 2023

Hana was so great again. I got everything I need. Than you so much!!! I got usefull tips from her. Very nice experience again.

Kenkäliike.fi
Finland
29 days using the app
March 18, 2021

We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.

La Sportiva Mongolia
Mongolia
28 days using the app
ConnectRetail replied May 28, 2021

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future ^^

September 28, 2020

I tried this app for the first time. Trust me this is way better than other POS software in the market. It is Simple and powerful. Also the customers assistance are amazing and super cooperative. It's really worth the money.

e-Keithen
India
27 days using the app
ConnectRetail replied September 29, 2020

Thank you, our nice cute friend ;) I'm looking forward to welcoming you in ConnectPOS office some day!

Take care of yourself.

September 19, 2023

Mia & Lucy were extremly efficents helping me out, The APP works really good, satisfied our expectations.

Roosik and Co
Spain
20 days using the app
April 13, 2023

Just installed this app so can't comment on functionality etc yet however already have received excellent customer service from Natalie. Apart from assiting with initial enquiry she took the time to understand and suggested other technical support with the software.

The Cake Mixer
New Zealand
18 days using the app
January 13, 2021

Me encantó, nosotros usamos Windows para el punto de venta y me encantó que es multiplataforma se puede abrir desde un navegador desde cualquier dispositivo, el soporte excelente me contestaron cada duda que les hacía, es el punto de venta más completo que encontré en la tienda de Shopify se sincroniza muy bien con la tienda, fácil configuración y pues aunque el sistema está en inglés es muy fácil e intuitivo y el soporte en español está súper, le doy 5 estrellas y lo recomiendo

Botica Verde
Mexico
16 days using the app
ConnectRetail replied January 13, 2021

Muchas gracias por el comentario detallado en español. ¡¡Por favor hazme saber si tienes preguntas!!

Edited February 8, 2021

Well, we have only been using it for a week & I'm confident it will be great for us. We use Shopify, which we love; however, we were disappointed they only have apps for a POS system to use on phones & tablets. We had been looking for a long time at alternatives which weren't great, but ConnectPOS seems to be fantastic. We use it on a Chromebook & it works great! We have already upgraded to utilise the draft order function. We have customers that come in & drop off things for repairs & we charge them once they pick up. You can also do a lot on the free version, so I definitely recommend.

Cooper Cricket
Australia
14 days using the app
ConnectRetail replied May 28, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at ConnectPOS can thrive

September 20, 2023

Happy with the service from Lucy who has assisted me with setting up the application.

LaiviaBeachwear
Antigua & Barbuda
12 days using the app
February 1, 2023

The app works very well and the support is fantastic. Unfortunately we had some very specific requirements that -currently- needed custom coding. We will revisit ConnectPOS in the near future.

Harlem BBQ
Netherlands
12 days using the app