Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing store operations and team satisfaction, noting its superior configuration options compared to other POS systems. It features easy setup, a user-friendly interface, and compatibility with various devices. The app integrates seamlessly with Shopify for real-time syncing and efficient stock management. Merchants also praise the responsive customer support, especially during onboarding, and appreciate the app's customization capabilities and robust reporting tools.
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Muy buenas Atención de Mia, muy amable
Excellent support! Hana was very helpful and answered all of my questions during app set up! I like the quote feature, where you can email the customer a quote to review,
Realy good Support
Had some issues with logging in, the support was quick to assist. Changed my username to something which I preferred as well.
great support from Natalie!
if you have many locations you can't use it. When you try to switch locations you need to login details but you dont have. You need to login automatically from Shopify. When you login via Shopify you can see only a location. I have never seen such a ridiculous situation before.
Horrible instructions on set up......AI Chat support with no real help. No phone or customer support.
The best POS company by far and so far the best support team I have used with any app on Shopify. They went above and beyond making every one of my needs a reality.
ConnectPOS has been a life saver for me. As Shopify did not identify Malaysia as one of the location for Shopify Payments, we were halted. Then we found ConnectPOS who actually help us to setup POS system and to integrate with the terminal card reader.
Natalie Luong from ConnectPOS made the onboarding and implementation as smooth as it could be. Good explanation and support from her. She even created documentation for us as a guide.
Kudos to her and Thanks ConnecPOS.
Natalie, from ConnectPOS in-house team helped me and my organization to resolve the biggest problem we had with Shopify Offline Store which was the payment and terminal card integration. ConnectPOS now acts as our POS instead of Shopify POS as Shopify payment was not available in Malaysia.
ConnectPOS would be the definite app/vendor to reach out to wherever Shopify Payments are not available.
If your country does not support Shopify payment, contact ConnectPOS. Seamless and Easy integration with the Store and omnochannel payment options.
Excellency at it's finest.
This POS caters for so many features that you cannot find in any other system. Lucy & Hana are Godsent. Very quick to respond and they are always friendly to chat with. easy 5 stars
✨✨✨✨✨
very proff,
thank for your patience,,
Client support is prompt and communication is very clear. Lucy was very pleasant and excellent to work with.
I also find the connect POS very helpful as an integration to shopify since I work with windows devices only.
As an ecommerce platform of 3+ years, I've worked with many companies. ConnectPOS is one among them. But the customer service provided by them by far exceeds that of any other company I've had the chance to engage with, both in terms of quality and efficiency. Your concerns are taken seriously and dealt with, with utmost sincerity. Truly rare in a world of mega corporations who couldn't care less about small businesses. Thanks a lot Mia and the rest of ConnectPOS customer team!
WOW! First impression is AMAZING TEAM of people here! I'm just getting started but very impressed with Natalie and Chris! This is going to be a fantastic system for our wholesale business moving forward! Don't hesitate, just do it!
I'll add more later...
They have a pretty good support. Allows you to use Shopify POS on Windows.
Pricing makes sense too.
Really good help from Hana! Really kind support management! Thanks for that and looking forward to using the app.
One of the best POS features and the support is perfect. Connectpos allow users to change the product price per order which you can not find on other POS that has integration with Shopify
Esta aplicacion me parece practica y facil de usar, En Coffee Labora confiamos en la plataforma Shopfiy y ConnectPos
We have been using this app for about 4 months now and found it to be well laid out and easy to use.
Because the links to the main Shopify servers are slow in South Africa, we experience a delay in the time from scanning a product to when it appeared in the POS register.
By using the offline mode, the time from scan to appearing in the register is now acceptable.
Vivienne me ayudó a recuperar mi contraseña de forma eficaz. En un futuro contactaré con el soporte de POS, experiencia satisfactoria.
Helped me with all things I needed POS wise and inventory tracking between the two. Spent years trying to find a good alternative for Shopify POS while still keeping my online website and this worked perfectly!
Great service and excellent customer service (Thanks Hana) I will be recommending this great app to everyone on Shopify.
SUPERB SUPPORT. they will not stop until your issue is fixed. thank you CONNECTPOS. I love this app.
In my opinion so far connectpos has great integration with Shopify. Customer Services is superb. All of our queries concerning use of the app have been dealt with in a timely, friendly and understanding manner.
great strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommended
Great app and with a very helpfull assistance. Recently added with my shopify store and it is very easy to use.
Good service, excellent app, reliable. The only thing is that it doesn't work with shopify gift card and discount codes. I believe that is on the shopify part.
Very good app, lots of features and easy to use. This app works really well in my bricks and mortar store syncing my online site and instore sales simply. The help desk are attentive and will help solve any issue. Give it a try you wont regret it.
Hi DapperM Concept Store, thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
I have been using this pos for some months now, after coming from another pos system for the last 10+ years.
Even though we are not quite there yet I believe we will be very very soon,
Leia has been fantastic throughout this all process, always willing to help and never ever complained just got on and got the job done, so i would like to thank Leia and her team for all their kind words, understanding, and many remote sessions just to get everything spot on,
Leia i have told you often I believe you have a really good pos system and with a tweak here a tweak there we will get there .
And now you bring out your new Multi Inventory System which i am loving,
I will be spreading the word about connect and i will be your Guinea pig any day Thanks, Guys for all your support
Angie
Sewers Delight
Thank you so much for your amazing review! We are so happy to hear that you are enjoying our Customer Service. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
I use this app after opening a physical store. I was looking for a solution to sync my inventory with my shopify onlinne store and my point of sale store. This app is a great solution for me. If you are looking for a workarround solution to the shopify POS I highly recommend this app. Then customer service is very responsive.
Hi Baguette Magique Boutique,
Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that ConnectPOS has made such a difference and has finally solved your problem.
Thanks again for choosing us!
Very nice app for using Shopify with a retail store and a PC. Would recommend. Also has very good Customer Service.
Thank you for the kind words, Wausau! We’re so happy your visit at ConnectPOS went so smoothly. Would you mind sharing with your friends who are due for a service appointment, too? We’d love to continue providing great service to awesome customers like you. Thanks again!
Great alternative to Shopify POS
Great customer support is much appreciated even on cheap plans
I Highly recommend
Hi Tech Pro Shopping,
Thanks so much for your feedback! We’re really glad you enjoyed our product/service, we’ve found it’s a definite customer favorite!
Great system with many features. Customer support and service is excellent with great response rate. They go to great lengths to customize and meet your company's needs. 10/10 recommended.
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Great alternative to Shopify POS
Great customer support is much appreciated even on cheap plans
I recommend
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
This app has been great for what we needed in our store thus-far. No bugs and real time sync have been what brought us towards ConnectPos.
It's really awesome for us to know what ConnectPOS can help you with. We will try our best to improve our product/service in order to provide you wih better experience.
La aplicación es excelente, muy intuitiva y se puede poner en español, muy fácil de configurar, no sabía cómo entrar desde android o ipad y me puse en contacto con su sistema de soporte y la señorita Leia me apoyo de una manera rápida, y muy profesional... El mejor sistema POS para Shopify...
It's our happiness to receive your feedback. Our Customer Service is always ready to assist you with any challenge. Wish you a happy day ^^
I absolutely love the customer service they give, they are always available to help. totally recommended.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
The app is brilliant. Does exactly what I want it to do. The Shopify option only allows for use on phones and tablets, and is currently only available on ios. A special mention to the staff at Connect. Their problem solving was superb 5 stars!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
This App is great. I had fun using it. It`s really easy to use . Outstanding customer support. Totally recommend !
The customer support has been helpful since we started this venture. It suits my demands .
Thank you :D Please stay in touch and let us know if you have any questions!
This POS is easy in setting up and is very convenient in use for your physical shop. Also very quick and helpful support if needed.
Thank you!! :") Please stay safe, and let me know whenever you need help!
Fantastic! We switched to POS system (by ConnectPOS) from another app on here (which was unreliable) but this app has been brilliant and has made our staff's lives easier in the shop.
Easy to set-up and lots of customizable features. The support has been fantastic also. Any little query the customer support have been on hand to answer them very quickly.
Been using approx 3 weeks so far and very happy with it.
Thank you very much for the detailed comments :") Please take care of yourself and let me know whenever you need help!!
We chose connectPOS so that we can have a synchronised inventory as we conduct sales both online and in a physical store. From the POS applications we tried out ConnectPOS stood out immediately due to their personalised level of customer service. Claire has been answering all our questions from the start and even organised a google meet session to take us through the system on the first day. Any bugs that we reported were quickly fixed and the app is under constant development and improvement. The system itself is easy to navigate and straightforward, which meant that even new staff were able to quickly pick it up without having to do extensive training. Overall, its a great POS app that syncs with the Shopify store and the support service is impeccable.
Wow, thank you for the super detailed feedback.
Let's have a nice and sustainable collaboration ;)
Cheers!
Please let me know whenever you need help.
Trust me everyone this is way better than other POS software in the market literally. It is Simple to use. and the customer service are super amazing . And worth of money .And i dont know how can anyone even rate this app so low i guess its the best app and i recommending u all this pos software leave other software this one is the best. ( In my personal experience )
Thank you for the review. Good luck with your business and just let me know if you need any help ;)
I tried this app for the first time. Trust me this is way better than other POS software in the market. It is Simple and powerful. Also the customers assistance are amazing and super cooperative. It's really worth the money.
Thank you, our nice cute friend ;) I'm looking forward to welcoming you in ConnectPOS office some day!
Take care of yourself.
i have used this app before, but something went wrong with it, and it was deleted from my store. Now i cant install the app. I get this error message.
Invalid nonce.
Hello there,
I'm sorry you experienced this. I believe this is just a technical issue. I'm trying to reach out to you to solve the problem. Hopefully we can work it out completely!
This app works extremely well and I am more than impressed with the tech support provided. would recommend to everyone to try it.
Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever.
We'll always be here whenever you need help!!
This app has kind of the features you need in a pos system. Works well with PC and Android, which is a huge plus.
Thank you, Harsh!
This is a huge motivation for our team to continue the hard work!
Please feel free to chat with me whenever you need help.
WOW! I finally found what I am looking for! Guys, if you need a zero problems POS for your business, you have found the right app here. Very user friendly system and extremely supportive back end staff. If you still need any customizations for your business in the POS, they do it for you as well.
I have been browsing and testing so many apps to support my shopify website, but none of them does support to my local needs. Connectpos is the best POS I have ever found after working with so many world leading POS systems. HIGHLY RECOMMENDED!
Wow! This super detailed feedback is awesome.
Please take care of yourself and always be with us so that we can become successful together!
Thank you very much! Just let us know if you need any help.