Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

August 18, 2023

As an ecommerce platform of 3+ years, I've worked with many companies. ConnectPOS is one among them. But the customer service provided by them by far exceeds that of any other company I've had the chance to engage with, both in terms of quality and efficiency. Your concerns are taken seriously and dealt with, with utmost sincerity. Truly rare in a world of mega corporations who couldn't care less about small businesses. Thanks a lot Mia and the rest of ConnectPOS customer team!

World E Bazaar
India
11 days using the app
November 10, 2023

Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.

Fitnessisland
Sri Lanka
10 days using the app
Edited August 11, 2021

James was the best to help me to get everything corrected, the app is very good, use your shopify with a PC (POS) !!! VERY HAPPY

Jeux AZ Games
Canada
9 days using the app
ConnectRetail replied September 2, 2021

Thanks for the awesome review, Jeux AZ Games! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

February 2, 2023

Natalie did a great job helping us with a new free trial as well as a few other things. Great customer support and had the issue cleared within minutes.
Will check back in with a review after we see how the trial goes.
Thankyou

Shamanic Rain Lifestyle
Australia
8 days using the app
October 17, 2023

Honestly, not far into using the service yet, but their chat support has been very helpful in getting things set up. I'm excited to finally have a POS I can use on our windows computers for our Shopify store. Everything I see so far leads me to believe this is going to be a game changer for our store.

Provisions for Health & Healing
United States
7 days using the app
November 21, 2022

Really nice app, customer service was pretty good overall, only good things to say about them and everything

Cards and Bricks
Canada
7 days using the app
June 20, 2023

Help you so much for the help. So fast and useful. Always answer to all requests! Hope all good for your team ❤

BONHOMIA
Indonesia
6 days using the app
February 15, 2023

We have been working with ConnectPos for almost two years now. Their customer support has been, and still is, great. The app itself is a pleasure to work with if you need a good Pos system. Try it, you will not be disappointed.

DLS Design
Netherlands
5 days using the app
May 10, 2021

La aplicación es excelente, muy intuitiva y se puede poner en español, muy fácil de configurar, no sabía cómo entrar desde android o ipad y me puse en contacto con su sistema de soporte y la señorita Leia me apoyo de una manera rápida, y muy profesional... El mejor sistema POS para Shopify...

Auto Partes Unión
Mexico
5 days using the app
ConnectRetail replied May 30, 2021

It's our happiness to receive your feedback. Our Customer Service is always ready to assist you with any challenge. Wish you a happy day ^^

March 17, 2023

WOW! First impression is AMAZING TEAM of people here! I'm just getting started but very impressed with Natalie and Chris! This is going to be a fantastic system for our wholesale business moving forward! Don't hesitate, just do it!
I'll add more later...

Brent Wallace
United States
4 days using the app