Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

Edited October 25, 2021

Great Customer service they will help all the until problem is resolved. also suggest that what other app will me to grow my business good job

Baby Doll Shoes
United States
Over 1 year using the app
ConnectRetail replied January 26, 2021

Thank you!

It was very kind of you to leave us a comment though being super busy. Please let us know if you need any help!

Edited May 20, 2021

Muy buena solución frente a lo limitado que es Shopify Pos Básico. Muy buen soporte y muy buena disposición siempre frente a un problema. Lo recomiendo

Crecer
Chile
Over 1 year using the app
ConnectRetail replied May 30, 2021

Your comment made our day, Crecer. Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time.

July 29, 2021

Very nice app for using Shopify with a retail store and a PC. Would recommend. Also has very good Customer Service.

The Gaming Emporium - Wausau
United States
Over 1 year using the app
ConnectRetail replied September 2, 2021

Thank you for the kind words, Wausau! We’re so happy your visit at ConnectPOS went so smoothly. Would you mind sharing with your friends who are due for a service appointment, too? We’d love to continue providing great service to awesome customers like you. Thanks again!

July 7, 2021

Great alternative to Shopify POS
Great customer support is much appreciated even on cheap plans
I recommend

GOATT
France
Over 1 year using the app
ConnectRetail replied September 2, 2021

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

September 30, 2022

Good customer services for few hours. And thanks for Vivienne, but they have to develop the functions. And I hope to they will do.

JP Supplies
Australia
Over 1 year using the app
November 12, 2021

I am new to this app, the guidance I received from the team was amazing. User friendly and good app.

Putchi
India
Over 1 year using the app
ConnectRetail replied December 9, 2021

Thank you for such a wonderful review! We can't wait to share with you our upcoming improvements which I believe would be really awesome!

June 24, 2023

hana was very nice! i really like their after support in connectpos. im very glad i have used this app!

TOP 1 PC
Philippines
Over 1 year using the app
Edited February 23, 2023

Support incroyable, Lyn a vraiment vraiment tout fait pour m aider à résoudre les problèmes; je recommande cette application, car il y a un support très efficace..Lyn a passer énormément de temps afin de trouver une solution à mon problème, avec une rapidité et un service de communication top...Merci à vous...

La boite à tissus
Belgium
Over 1 year using the app
April 1, 2021

The app is excellent - It lets us add a physical location to our online business as well. On top of that I have contacted Support multiple times and to my amazement -- they responded very quickly and solved my issue in no my time on Teamviewer as well. Very much satisfied.

Pets Park PK
Pakistan
Over 1 year using the app
January 19, 2023

They have a pretty good support. Allows you to use Shopify POS on Windows.
Pricing makes sense too.

Ronnie Wood Gallery
Canada
About 1 year using the app