Reviews (117)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store operations and team satisfaction, noting its superior configuration options compared to other POS systems. It features easy setup, a user-friendly interface, and compatibility with various devices. The app integrates seamlessly with Shopify for real-time syncing and efficient stock management. Merchants also praise the responsive customer support, especially during onboarding, and appreciate the app's customization capabilities and robust reporting tools.

Edited May 20, 2021

Muy buena solución frente a lo limitado que es Shopify Pos Básico. Muy buen soporte y muy buena disposición siempre frente a un problema. Lo recomiendo

Crecer
Chile
About 1 month using the app
ConnectRetail replied May 30, 2021

Your comment made our day, Crecer. Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time.

April 1, 2021

The app is excellent - It lets us add a physical location to our online business as well. On top of that I have contacted Support multiple times and to my amazement -- they responded very quickly and solved my issue in no my time on Teamviewer as well. Very much satisfied.

Pets Park PK
Pakistan
About 1 month using the app
August 23, 2023

We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!

Nonnie's House Boutique
United States
30 days using the app
March 2, 2024

Possible POS solution on PC. Good support on setup account.

Humansa Health
Hong Kong SAR
29 days using the app
July 28, 2023

Hana was so great again. I got everything I need. Than you so much!!! I got usefull tips from her. Very nice experience again.

Kenkäliike.fi
Finland
29 days using the app
August 20, 2021

We have been evaluating this app for sometime, they customer service spent more than 2hours on remote session making sure we are fully on board and satisfied. Customer agent Leia was more than helpful and really professional. Definitely will consider this app because of this agent. There is huge potential for this app to develop and we would be more than happy to support.

BOULEVARD.BHD
Bahrain
27 days using the app
ConnectRetail replied September 2, 2021

Thank you so much for your kind words, BOULEVARD.BHD. We really appreciate you taking the time out to share your experience with us — and we agree, Leia is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

July 3, 2023

great support, needed some help in installation, Hana was great and helped me through the process. Very easy to use and effective. Would work great for you if you intend to use pos on your desktop.

Zhivago
United Kingdom
26 days using the app
April 21, 2023

needed a support with few issues and had someone with me all the time until all my doubts were solved.
very happy with the support

Brazilian Market
Canada
25 days using the app
April 25, 2024

Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.

The Haven Games
United States
23 days using the app
November 29, 2022

It is fantastic app. Hate i did not find it earlier. It does what it supposed to do. And it integrates with Smartpay in Au. Their team can also do customise setting for my enquire function. Our concerns were solved in last 2 weeks, very good. Top recommend.

Double Bay Hardware
Australia
20 days using the app