Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

November 3, 2022

Helped me with all things I needed POS wise and inventory tracking between the two. Spent years trying to find a good alternative for Shopify POS while still keeping my online website and this worked perfectly!

Legal Trap Clothing
United States
About 1 year using the app
February 26, 2023

Very good customer service. Very helpful and the app works perfectly. Everything you need is in there and the staff is always here to help. Very good experience!

STREETAN
Morocco
About 1 year using the app
October 14, 2022

SUPERB SUPPORT. they will not stop until your issue is fixed. thank you CONNECTPOS. I love this app.

YTech PH
Philippines
About 1 year using the app
October 4, 2022

In my opinion so far connectpos has great integration with Shopify. Customer Services is superb. All of our queries concerning use of the app have been dealt with in a timely, friendly and understanding manner.

I.M.S Retail & Services Inc
Barbados
About 1 year using the app
June 8, 2021

Ho finalmente trovato l'applicazione che cercavo, ho un negozio in Italia online e fisico e questo fantastico servizio è davvero il top, connette tutto!
Per non parlare del servizio cliente è davvero eccezionale, assolutamente da provare. Grazie grazie grazie <3

OVERGROUND STORE
Italy
About 1 year using the app
ConnectRetail replied June 16, 2021

It's super sweet of you! Thank you so much <3

Please take care of yourself and let me know if there's anything I can help.

November 4, 2022

Vivienne me ayudó a recuperar mi contraseña de forma eficaz. En un futuro contactaré con el soporte de POS, experiencia satisfactoria.

Stranger Store
Spain
12 months using the app
December 4, 2020

The app design is simple to pick up and even greater than Shopify POS. Even you have no idea about how it works and how to play with it, the customer service and sales team are both very knowledgeable, they are always ready to help you solve the questions. Video calls and educational videos are always on your side to help.

Departure Thailand
Thailand
12 months using the app
ConnectRetail replied December 5, 2020

Thank you for the kindness and detailed review. We learned a lot from you, too. Let's stay in touch and grow together!

July 29, 2023

sehr hilfreiche support, antworten sehr schnell das system ist einfach aufgebaut.
da ich in der schweiz lebe ist dies bis jetzt beste variante für pos.

Cozy Kidz
Switzerland
12 months using the app
January 11, 2023

Really good help from Hana! Really kind support management! Thanks for that and looking forward to using the app.

Soni Markt
Germany
12 months using the app
Edited July 13, 2022

very helpful your online service, easy to use, very happy for with quick response.
Very easy app to setup and. Managed to load all the products automatically which I loved, and the support is very good and fast in responding to issues.

Babyonline
New Zealand
11 months using the app
ConnectRetail replied December 9, 2021

Thank you! We wholeheartedly believe in a customer-first approach, and your appreciation just made our day!