Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

August 21, 2023

Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.

Port Mac Guitars
Australia
6 months using the app
June 7, 2021

ConnectPOS is wonderful and works seamlessly with Shopify. The real-time syncing is instant. Love all the features having great flexibility. Customer Service is top-notch. Response time for support is amazingly fast. They will go an extra mile to customize the App, as per your requirements and to your 100% satisfaction. I highly recommend the App.

Singhvi Jewels
United States
6 months using the app
ConnectRetail replied June 16, 2021

Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever.

We'll always be here whenever you need help!!

April 21, 2023

needed a support with few issues and had someone with me all the time until all my doubts were solved.
very happy with the support

Brazilian Market
Canada
6 months using the app
Edited December 28, 2020

This App is great. I had fun using it. It`s really easy to use . Outstanding customer support. Totally recommend !
The customer support has been helpful since we started this venture. It suits my demands .

French-frites
Cameroon
6 months using the app
ConnectRetail replied October 28, 2020

Thank you :D Please stay in touch and let us know if you have any questions!

April 1, 2023

I just started 14 days trial of ConnectPOS, so far very much satisfied and customer service is very helpful customising as per my requirement.

D&P PERFUMUM MALDIVES
Maldives
5 months using the app
Edited November 4, 2022

L'assistenza è molto disponibile, sono soddisfatta di quest'app!! Vivienne è stata molto gentile e paziente.

Joyce multibrand
Italy
5 months using the app
September 28, 2023

Support is perfect, we have a continuous support to meet our needs, highly recommended its one of the best pos available as integration with Shopify with alot of options and reporting tools

Repton Uniform
United Arab Emirates
5 months using the app
September 1, 2021

I use this app after opening a physical store. I was looking for a solution to sync my inventory with my shopify onlinne store and my point of sale store. This app is a great solution for me. If you are looking for a workarround solution to the shopify POS I highly recommend this app. Then customer service is very responsive.

Baguette Magique Boutique
Canada
5 months using the app
ConnectRetail replied September 2, 2021

Hi Baguette Magique Boutique,

Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that ConnectPOS has made such a difference and has finally solved your problem.

Thanks again for choosing us!

September 12, 2020

WOW! I finally found what I am looking for! Guys, if you need a zero problems POS for your business, you have found the right app here. Very user friendly system and extremely supportive back end staff. If you still need any customizations for your business in the POS, they do it for you as well.
I have been browsing and testing so many apps to support my shopify website, but none of them does support to my local needs. Connectpos is the best POS I have ever found after working with so many world leading POS systems. HIGHLY RECOMMENDED!

0777777777
Sri Lanka
4 months using the app
ConnectRetail replied September 15, 2020

Wow! This super detailed feedback is awesome.

Please take care of yourself and always be with us so that we can become successful together!

Thank you very much! Just let us know if you need any help.

Edited December 9, 2022

Hana & Lynn was a great help. keep up the good work. customer service is top notch. easy instruction & prompt response.

Terfe - Womens Jalabiyas & Abayas
United Arab Emirates
4 months using the app