Connex for QuickBooks

First, let's understand that syncing orders, inventory, and other sensitive info from Shopify to Quickbooks (or Quickbooks to Shopify) is extremely complex. I've worked with a number of integration and sync solutions before over the years. Connex is by far the most intuitive, flexible, and consistent. It functions more as an enterprise solution and these typically cost $$$ per month! The support team at Connex is unbelievable. Support ticket response is faster than any other app in the Shopify marketplace. Some apps respond in days or even weeks. These guys hit you back in a few hours (sometimes less than 1 hr). Plus, the expertise of the support team is outstanding. Most app support is level 1 at best. With Connex, your ticket will be responded to by a level 2 or higher every time. Can't say enough good things about this solution and the team. If you're trying to sync Shopify and QB, you'd be crazy not to use this app.

I need this because i have quickbooks pos and shopify. I needed my online to sync with my qb pos invenotry and this works great. You can have it count with customer orders and layaways or you can have the inventory not count them for your online. Just always make sure that your inventory is correct on qb and good to go.

I have been using this app for almost a year. Sometimes small bugs but they always fix them. The app only syncs movement from the inventory, not the inventory itself. So the first sync has to be correct, but you can always adjust it buy changing it and changing it back to correctly sync.

i also have other sales channels like ebay and amazon which syncs as well but we use the qb to shopify to do the inventory.

As far as taxes, it gets them too, you just have to set that up.

I hope this helps anyone because it helped us so much.

This app is worth every penny. It does exactly what we need, accurately and consistently import our sales from Shopify into QBs desktop. It works seamlessly and saves us countless man-hours. Joseph and his team of professionals are extremely responsive. The few times we have had problems or needed help setting up a rule, they were there to help. In the beginning they even did a little development to tailor the app to our needs. This app is robust. If you are considering this app, get it, you will not be disappointed!

The Connex for QuickBooks Desktop App has completely changed my workflow to the better. It is saving me hours as I no longer have to enter all of our invoice data. The setup was supported very well with on-boarding sessions. It did take me a little while to understand and get the details correct, but once there it is such a time saver. Support is via email and Connex team replies back in 12-24 hours maybe because I'm on the West coast and write them at the end of the day. If it can't be solved via email, they promptly setup an on-boarding session. I highly recommend Connex.

After a sudden and huge amount of web sales, we simply couldn't add them to QB manually. Setting up isn't easy for a first timer and I made two mistakes. Connex stepped up along with Shopify and fixed both.

Great team work, great first time experience!!

I loved this app when I first started using it, I got an annual metered plan that was around $150 a month. Then I was migrated to $199 a month when the pricing structure changed. Recently I got an email that I was being migrated to almost $400/month for 2 sales channels. They just priced themselves out of value for our company.

I struggled at first, but the customer service was awesome. Tech support walked me thru the entire thing and gave me more insight than anyone from QB or Shopify did. My life just got 10x easier with them!

When I first got this app in 2020, the customer service was AMAZING and it worked great. I loved how it would record my sales as well as match my deposits. Sadly the app has been less reliable in 2022 and rarely were deposits matched. I spent more time manually recording things that it was no longer worth having. And the stellar customer service from 2020/21 is now non-existent. I wish them all the best but they are no longer a company that supports small businesses.

Super good way to integrate Quickbooks Desktop with Shopify, Ebay, and Amazon.

This app allows me to keep my inventory and prices all synced with all of my stores. I use the free Ebay and Amazon apps to connect my Shopify store to those stores and the Connex app to connect to Quickbooks. I also ship everything from quickbooks shipping manager.

This app not only downloads all my orders it also updates any price changes, keeps inventory updated, and uploads all my tracking numbers.

I have searched all over the internet to find a program that did all of this at a price that is reasonable. This is truly the app that does that.

We did have a couple setup issues, but there tech support took care of it right away and is by far the best I have seen.

We moved from different software that we used to connect Shopify with QB Desktop. The customization options in Connex are wonderful, the auto-sync using QB Web Connector is great, but best of all they have provided top-notch customer service, even fixing a few bugs we discovered within days of notifying them.