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We tested another calling platform before Consio.ai, but it didn’t come close on speed or ease of use for outbound calling. Now that Consio also includes inbound calling and SMS, it feels like a complete solution. I’d recommend it to anyone looking to scale, and their support has been excellent.
***trying to scam people, read their reply, you will get to know about them, they only said they can refund 30 dollar in chat even i have screen shot, they only agreed to do with indian number...... not replying in chat also....
Do not use this app. It feels like a complete scam. There is no proper trial period, and they ask you to pay for the subscription first. Only after payment do they inform you that the service is not even supported in many countries, including India.
Their support team has very little knowledge and cannot provide proper assistance. I wasted 5 days going back and forth with them trying to make it work. Eventually, their own support team agreed that the app is not supported and said they would process a refund.
However, I am still waiting for the refund. Extremely disappointing experience. I strongly recommend avoiding this app.
Hi, we told you from the first moment that our APP doesn't work with indian phone numbers, and you asked for a 1-800 toll-free number, which we provided you but after the fact you said that this number needed to be indian, which as we told you we couldn't do. Then you sent us a custom payment link to receive money from us outside of the shopify platform in some kind of extorsion. No thank you
Great experience with Consio. Setup was quick and easy and the team’s communication has been excellent throughout. The abandonment calls deliver strong revenue recovery and easily pay for themselves, and the AI agent is by far the best I’ve come across so far. On top of that the team is friendly, responsive, knowledgeable and ships new features at an impressive pace.
Consio AI has been a game-changer for our customer experience. The platform streamlines our phone operations seamlessly and integrates beautifully! Making everything feel connected and effortless. Their team is incredibly responsive and supportive every step of the way. Highly recommend to any brand looking to elevate both efficiency and customer satisfaction!
Consio.ai has been a catalyst for increasing customer lifetime value. By re-engaging past customers, we’ve strengthened customer interest and retention.
It's rare to work with a team that's genuinely invested in your success. The team at Consio has been absolutely consistent, every single day, ensuring goals are reached and customers are satisfied. Phil and the rest of the Consio team have been nothing short of incredible to work with and the additional revenue they drive for HK Army is just the cherry on top.
For example, we have 800+ highly specialized products in our catalog. The Consio Team went above and beyond to learn about each and every product: what purpose they serve, what problems they solve, how they co-mingle in functionality...This isn't just simply regurgitating our product descriptions to customers, but moreso helping customers make better purchase decisions. This lead to higher AOV, less returns, more conversions...and a customer base confident in the choices they made and the money they spent.
This is invaluable. This is something you do not find working with other platforms. High praise to the Consio team for what they've built and I look forward to what they create in the future.
Consio.ai has quickly become one of our trusted tools. It integrates beautifully with our store and eliminates all the manual effort we used to waste on calls. The team is incredibly kind, responsive, and consistently delivers at the highest level. We’re so grateful for their partnership, thank you for everything!
Consio works amazingly well. Their team got us up and running with inbound texting support and outbound calling for abandoned carts. We routinely recover multiple sales weekly that help us learn about what customers are experiencing through their buying process. It has allowed us to create better messaging and proactively support our customers. 5 stars
Consio has quickly become a standout tool in our US sales workflow, sparking new revenue in the very first week and building steady traction from there. The way it plugs into our store is almost effortless, cutting out piles of manual busywork and winning back thousands in abandoned orders. Their onboarding and support teams feel more like partners than vendors. They're responsive, thoughtful, and genuinely invested in our success. What impressed us most is how naturally Consio’s agents fit into our existing customer service setup, delivering results with almost no ramp-up time.
Finally, a calling solution that delivers on its promises. Consio.ai is effortlessly simple, incredibly reliable, and fits perfectly into our Shopify workflow.
