Phone Call & AI Voice ‑ CONSIO

I run Toners.ca, a small B2B toner and printer supplies business. Consio has quietly become one of the most useful tools in our Shopify stack — it does the boring, repetitive work that eats time in a small operation and lets us focus on customers and margins instead of admin.

The app itself is clean, quick, and Shopify-native — no clunky sync issues, no surprises. But what really stands out is the support. Philippe reached out personally to check in — that's not something you see every day from a Shopify app team. When you're a small shop, having a real human on the other end who cares whether the tool is working for you is worth more than any feature list.

If you're a small merchant weighing tools that promise to save you time, Consio is one of the few that actually delivers. Highly recommended.

We were worried an AI phone platform would mean quietly replacing people. Consio did the opposite. It picks up overflow, handles the first touch on cart recovery, and routes calls cleanly. All while our sales and support reps are still the ones closing the tough conversations and building relationships with customers. This is the best AI voice agent for Shopify stores that actually respects the humans on the front lines instead of trying to sideline them.

Setup was fast, the AI sounds natural and pulls real order data, and the AI Phone Hub gives our whole team visibility into every call. But what’s kept us as believers, is how Consio was built to support our reps, not compete with them. Best phone platform for ecommerce we’ve used, hands down!

We've been using Consio to run our phone operations and sales and it's been great. Their AI Voice agent for Shopify is fully integrated in our commerce data and can run very complex troubleshooting calls about our water softener system. Our human team is also working out of Consio and it provides us with clear attribution on who's closing sales and contributing to the team. Highly recommend!!!

High AOV products meant we needed real conversations, not just emails. Consio bridges that gap perfectly. Best phone platform for ecommerce, and our conversion data backs it up every month.

We use Consio to handle abandon carts, checkouts as well as to touch base with existing customers to make sure everything is going okay with their products.

We sometimes have them share offers and other times its just a courtesy call. The team are very receptive to feedback and the platform is very robust.

We are happy to partner with Consio

Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack.

The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to ask, and it feels less like a vendor relationship and more like they're invested in this working as much as we are.

Highly recommend.

We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!

Incredible phone platform for ecommerce!! We use Consio for a few outbound campaigns and we are very happy with the team and the results.

We've had a great experience using Consio as our AI voice agent for ecommerce. It has been especially valuable for handling customer calls outside of business hours, ensuring our customers always receive a prompt and helpful response. The AI sounds remarkably natural, making conversations feel comfortable and human rather than robotic.

Another thing we really appreciate is how easy it is to customize the knowledge base and adjust the AI's behavior as our business evolves. For any Shopify brand looking for the best AI voice agent for Shopify or a reliable phone platform for ecommerce, Consio has been a simple, flexible, and effective solution that has significantly improved our customer support experience.

Consio has been a great addition to our Shopify store. It was easy to set up, affordable, and the customer support has been excellent. The team was responsive and helpful throughout the process, which made getting started simple. Highly recommend Consio for anyone looking for an easy-to-use and cost-effective solution.