Phone Call & AI Voice ‑ CONSIO

We were worried an AI phone platform would mean quietly replacing people. Consio did the opposite. It picks up overflow, handles the first touch on cart recovery, and routes calls cleanly. All while our sales and support reps are still the ones closing the tough conversations and building relationships with customers. This is the best AI voice agent for Shopify stores that actually respects the humans on the front lines instead of trying to sideline them.

Setup was fast, the AI sounds natural and pulls real order data, and the AI Phone Hub gives our whole team visibility into every call. But what’s kept us as believers, is how Consio was built to support our reps, not compete with them. Best phone platform for ecommerce we’ve used, hands down!

We've been using Consio to run our phone operations and sales and it's been great. Their AI Voice agent for Shopify is fully integrated in our commerce data and can run very complex troubleshooting calls about our water softener system. Our human team is also working out of Consio and it provides us with clear attribution on who's closing sales and contributing to the team. Highly recommend!!!

We use Consio to handle abandon carts, checkouts as well as to touch base with existing customers to make sure everything is going okay with their products.

We sometimes have them share offers and other times its just a courtesy call. The team are very receptive to feedback and the platform is very robust.

We are happy to partner with Consio

Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack.

The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to ask, and it feels less like a vendor relationship and more like they're invested in this working as much as we are.

Highly recommend.

We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!

Consio has been a great addition to our Shopify store. It was easy to set up, affordable, and the customer support has been excellent. The team was responsive and helpful throughout the process, which made getting started simple. Highly recommend Consio for anyone looking for an easy-to-use and cost-effective solution.

Consio team wants to see you succeed! Any issues we had, they quickly got to the bottom of it and solved them! Any recommendations we had, they worked with their developing team to make it happen. Consio has proven time after time to be a wonderful service, and we are more than happy to be working with them!

We're just starting this app and working out the kinks for our use case but the support has been great in assisting us!

Consio has become one of our highest performing revenue channels, full stop. Our outbound team is converting abandoned carts at a level we never hit with email or SMS alone. We've driven over $100K in attributed revenue year to date at better than 10x ROAS, and we can see every dollar of it in the dashboard.

That attribution layer is worth calling out on its own. The analytics are thorough and clean: every call, every campaign, every conversion tied back to real Shopify orders. No guessing, no stitching together data from three different tools. Our leadership team trusts the numbers because the numbers are right there.

And then there's the Consio team itself. This isn't a vendor that waits for you to file a ticket. They're proactively bringing us strategic recommendations, identifying new segments to go after, and planning two quarters ahead alongside us. It genuinely feels like having a growth partner embedded in our business, not just another app in the stack.
If you're running a Shopify store and phone isn't part of your revenue strategy yet, Consio is the reason to change that.

Consio AI has been a game-changer for our customer experience. The platform streamlines our phone operations seamlessly and integrates beautifully! Making everything feel connected and effortless. Their team is incredibly responsive and supportive every step of the way. Highly recommend to any brand looking to elevate both efficiency and customer satisfaction!