Phone Call & AI Voice ‑ CONSIO

What stands out about Consio is how it connects technology with actual ecommerce use cases. It's not just an AI voice demonstration; it's a platform built around customer communication and sales workflows.

We wanted an AI voice agent that could do more than answer basic questions. Consio gives our team a way to support customers while also creating new sales opportunities through outbound calls.

I run Toners.ca, a small B2B toner and printer supplies business. Consio has quietly become one of the most useful tools in our Shopify stack — it does the boring, repetitive work that eats time in a small operation and lets us focus on customers and margins instead of admin.

The app itself is clean, quick, and Shopify-native — no clunky sync issues, no surprises. But what really stands out is the support. Philippe reached out personally to check in — that's not something you see every day from a Shopify app team. When you're a small shop, having a real human on the other end who cares whether the tool is working for you is worth more than any feature list.

If you're a small merchant weighing tools that promise to save you time, Consio is one of the few that actually delivers. Highly recommended.

We were worried an AI phone platform would mean quietly replacing people. Consio did the opposite. It picks up overflow, handles the first touch on cart recovery, and routes calls cleanly. All while our sales and support reps are still the ones closing the tough conversations and building relationships with customers. This is the best AI voice agent for Shopify stores that actually respects the humans on the front lines instead of trying to sideline them.

Setup was fast, the AI sounds natural and pulls real order data, and the AI Phone Hub gives our whole team visibility into every call. But what’s kept us as believers, is how Consio was built to support our reps, not compete with them. Best phone platform for ecommerce we’ve used, hands down!

Great experience with Consio! Professional, reliable, and easy to work with. The team is responsive, knowledgeable, and committed to providing excellent service. Highly recommend!

Makes calling customers easy. They also offer AI agents. We chose to train our own human agents. Very simple and pwoerful platform.

We've been using Consio to run our phone operations and sales and it's been great. Their AI Voice agent for Shopify is fully integrated in our commerce data and can run very complex troubleshooting calls about our water softener system. Our human team is also working out of Consio and it provides us with clear attribution on who's closing sales and contributing to the team. Highly recommend!!!

High AOV products meant we needed real conversations, not just emails. Consio bridges that gap perfectly. Best phone platform for ecommerce, and our conversion data backs it up every month.

We use Consio to handle abandon carts, checkouts as well as to touch base with existing customers to make sure everything is going okay with their products.

We sometimes have them share offers and other times its just a courtesy call. The team are very receptive to feedback and the platform is very robust.

We are happy to partner with Consio

Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack.

The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to ask, and it feels less like a vendor relationship and more like they're invested in this working as much as we are.

Highly recommend.