Phone Call & AI Voice ‑ CONSIO

We were worried an AI phone platform would mean quietly replacing people. Consio did the opposite. It picks up overflow, handles the first touch on cart recovery, and routes calls cleanly. All while our sales and support reps are still the ones closing the tough conversations and building relationships with customers. This is the best AI voice agent for Shopify stores that actually respects the humans on the front lines instead of trying to sideline them.

Setup was fast, the AI sounds natural and pulls real order data, and the AI Phone Hub gives our whole team visibility into every call. But what’s kept us as believers, is how Consio was built to support our reps, not compete with them. Best phone platform for ecommerce we’ve used, hands down!

We've been using Consio to run our phone operations and sales and it's been great. Their AI Voice agent for Shopify is fully integrated in our commerce data and can run very complex troubleshooting calls about our water softener system. Our human team is also working out of Consio and it provides us with clear attribution on who's closing sales and contributing to the team. Highly recommend!!!

We use Consio to handle abandon carts, checkouts as well as to touch base with existing customers to make sure everything is going okay with their products.

We sometimes have them share offers and other times its just a courtesy call. The team are very receptive to feedback and the platform is very robust.

We are happy to partner with Consio

Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack.

The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to ask, and it feels less like a vendor relationship and more like they're invested in this working as much as we are.

Highly recommend.

We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!

Incredible phone platform for ecommerce!! We use Consio for a few outbound campaigns and we are very happy with the team and the results.

Consio has been a great addition to our Shopify store. It was easy to set up, affordable, and the customer support has been excellent. The team was responsive and helpful throughout the process, which made getting started simple. Highly recommend Consio for anyone looking for an easy-to-use and cost-effective solution.

Consio team wants to see you succeed! Any issues we had, they quickly got to the bottom of it and solved them! Any recommendations we had, they worked with their developing team to make it happen. Consio has proven time after time to be a wonderful service, and we are more than happy to be working with them!

We've had a great experience using Consio as our AI voice agent for ecommerce. It has been especially valuable for handling customer calls outside of business hours, ensuring our customers always receive a prompt and helpful response. The AI sounds remarkably natural, making conversations feel comfortable and human rather than robotic.

Another thing we really appreciate is how easy it is to customize the knowledge base and adjust the AI's behavior as our business evolves. For any Shopify brand looking for the best AI voice agent for Shopify or a reliable phone platform for ecommerce, Consio has been a simple, flexible, and effective solution that has significantly improved our customer support experience.

We're just starting this app and working out the kinks for our use case but the support has been great in assisting us!