Cool& Post Purchase Survey

Cool& Post Purchase Survey

Pricing
Free plan available
Rating
5.0 (9)

Ask customers short questions on the Thank You page. Learn where buyers find you and why they buy.

Post Purchase Survey adds a short survey to your Thank You page, shown after an order is placed. Ask how customers heard about you, why they bought or what almost stopped them, using multiple choice, checkbox, dropdown or open questions. Each answer is saved with its order and the customer's email, so you can compare marketing channels by orders. Run surveys in several languages, export answers to CSV and sync them to Klaviyo. The survey loads after payment and does not affect checkout.

Post Purchase Survey adds a short survey to your Thank You page, shown after an order is placed. Ask how customers heard about you, why they bought or what almost stopped them, using multiple choice, checkbox, dropdown or open questions. Each answer is saved with its order and the customer's email, so you can compare marketing channels by orders. Run surveys in several languages, export answers to CSV and sync them to Klaviyo. The survey loads after payment and does not affect checkout. more
  • Add a survey to your Thank You page without editing your theme or checkout
  • Ask multiple choice, checkbox, dropdown and open questions
  • See every answer with its order and the customer's email
  • Show each customer the survey in their own language
  • Export answers to CSV and add them to customer profiles in Klaviyo

Languages

English

Works with

  • Checkout
  • Shopify Flow
  • Shopify Admin
  • Flow
  • Klaviyo

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 50 responses / month
  • Ready-made recipes
  • Skip logic and live preview
  • Survey groups by language and audience
  • Analytics
  • Revenue and AOV per answer
  • Shopify Flow trigger
  • Klaviyo profile sync

Starter

$14 / month

Features

  • 1,000 responses / month
  • Ready-made recipes
  • Skip logic and live preview
  • Survey groups by language and audience
  • Analytics
  • Revenue and AOV per answer
  • Shopify Flow trigger
  • Klaviyo profile sync

Unlimited

$24 / month

Features

  • Unlimited responses
  • Ready-made recipes
  • Skip logic and live preview
  • Survey groups by language and audience
  • Analytics
  • Revenue and AOV per answer
  • Shopify Flow trigger
  • Klaviyo profile sync

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (9)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 30, 2026

I really like this! Asking people about social media alone didn’t give us much useful information, so adding a follow-up question about the specific platform helped us understand where to focus our efforts. It took me a little while to figure out the branching logic, but everything is working smoothly now.

OriMart.store
United Arab Emirates
2 days using the app
October 29, 2026

Really like this one. “Social media” as an answer never told us much, so we added a follow up asking which platform and now we know where to put our effort. Took me a minute to figure out the branching but works great now.

Beauty With Thai
Bangladesh
About 15 hours using the app
October 29, 2026

Does what it says. We use the NPS question to see how people feel straight after buying instead of waiting for reviews to come in. Export to CSV is handy for our team meetings. Would love to run surveys on the site too, not just the thank you page.

Maniacs Man
Bangladesh
About 15 hours using the app

Support

App support provided by Peter Coolen Creative Developer.

Developer

Peter Coolen Creative Developer

Zandkreek 10, Amersfoort, 3823JL, NL

Launched

October 21, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • View other data

    Locales, Shopify Markets settings

More apps like this

4.9 out of 5 stars 2672 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
4.9 out of 5 stars 2046 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
5.0 out of 5 stars 604 total reviews • Free plan available
Learn why customers buy with post-purchase and on-site surveys

Want to add an app?

Try Shopify free for 3 days