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Add Corso to generate new revenue and eliminate post-purchase costs. Easy setup. Let's grow!
Eliminate expensive post-purchase costs with Corso. First, customers will add Corso to their orders which gives you an immediate revenue stream to cover the costs of your tracking, shipping protection, returns, warranties, and more. You then use the platform to automate workflows and manage claims. Last, you get to offload the bulk of your tickets to our Corso Concierge who is trained to reduce refunds and deliver premium customer experiences. It's easy to get started. Let's Grow!
- Offer premium customer services at checkout with the branded Corso widget
- Manage warranty claims with warranty specific workflows and flexible resolutions
- Build policy workflows across your shipping, returns, and warranty programs
- Resolve all claims with automations and admin tools built for operational speed
- Offload service claims to our Corso Concierge team and boost customer service
- Highlights
- Works with the latest themes
All features
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- QR codes
- Gift cards
- Store credit
- Gift returns
- Discount code
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Coverage type
- Shipping
- Stolen packages
- Lost packages
- Damaged packages
- Fixed pricing
- Dynamic pricing
- Percentage pricing
- Returns and exchanges
Opt-in experience
- Cart page
- Checkout
- Custom widget
- Instant quotes
- Coverage confirmation
- Custom branding
Claims management
- Auto handling
- Claims portal
- Request form
- Custom policy
- Vendor handling
- Claims dashboard
- Tracking
- Email notifications
Return options
Return management
Coverage type
Opt-in experience
Claims management
Reviews (7)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
After working with several package protection providers, Corso stands out as the absolute best. Our previous experience with Route was a disaster, causing headaches for both our CX team and customers. But since switching to Corso, claims are now resolved in under 24 hours, which has lifted an enormous burden off our team.
One of the key improvements has been the integration of Corso with Klaviyo, positioning Corso front and center in our post-purchase journey. This has allowed us to deflect over 25% of lost order claim tickets—a huge win for both our team and our customers. Their seamless integration with Slack ensures that any issues are resolved in less than 10 minutes, further streamlining the process.
I also want to give a special shoutout to Molly and Kody, our CSMs. Their attentiveness, whether it’s answering questions, troubleshooting, or sharing ideas, has been incredible. In the world of eCommerce, it’s not just about having a system that works—it’s about having a partner who understands the importance of customer success, both for merchants and our customers. Corso truly exemplifies this partnership, and we couldn’t be more satisfied with the support and service they provide.
5-stars all around, fantastic team over there at Corso and the platform has really cut down non our CX tickets related to shipping issues. highly suggest it!
We recently switched from Route to Corso and my only regret is that we didn't do it sooner. The team is ultra-responsive, setup could not have been easier, and switching from Route was FAR easier than I had expeced.
Better revenue share, better customer service, a better experience for our customers, and a better eco-forward experience for all.
If you're on Route, you should switch at once.
CREW has drastically improved our efficiency and cut down on support time on returns and exchanges. The Corso team was dedicated to learning our business from the start and finding ways to improve the platform for our use cases. Great team and platform!
Highly recommended to small business with a large volume of transactions.
CORSO team not only saves us on operating cost, but also creates a small stream of revenue since we went live.
From discovery through implementation, it was a great experience overall. CORSO team has been very helpful in every step. They are easy to work with and willing to adapt to our business requirements and make it work.
Support
Corso can answer any questions you have about Corso.
Resources
Launched
September 28, 2023