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The complete post-purchase platform: tracking, returns, shipping protection, warranty & registration
Corso helps scaling Shopify merchants centralize post-purchase operations and reduce costs in one platform. Tracking, shipping protection, returns and exchanges, warranty management & product registration, supported by automation and integrations with common CX, fulfillment, and other tech you already use. Corso includes guided onboarding, a US-based support team for protected order issues, volume-based pricing, and flexible month-to-month terms.
- Branded customer portals for tracking, returns, exchanges and warranty claims
- Use powerful automation to streamline your return & warranty policies with ease
- A dedicated warranty solution with product registration and claim handling
- Offload WISMO tickets to our Corso Concierge team to boost retention and CX
- BI functionality to view key data like return rates, warranty claims, & more
Languages
English
Works with
- Checkout
- Vesyl
- ShipHero
- Gorgias
- Gladly
- Klaviyo
- Kustomer
Categories
Return options
Coverage type
Opt-in experience
Pricing
Free
Free
All charges are billed in USD. See all pricing options
Reviews (16)
Corso has a fantastic team and has simplified our CX tech stack by handling returns, exchanges, proactive notifications, and more.
Corso has played a key role in elevating our customer experience, particularly in shipping protection and warranty management. Their team is consistently accessible, great to work with, and brings a level of innovation that stands out. Since partnering with them, our business has seen meaningful growth. I highly recommend giving them a shot!
I've used several of Corso’s services for a little over a year with mixed results. Early on, I was mis-billed for shipping protection and it took many messages and finally a video call to explain my issue. In the end they admitted they messed up but weren't able to explain why and didn't offer any sort of resolution.
I cancelled the shipping protection portion of the software at that point but continued to use their returns management system, but again faced several critical problems with what should be core functionalities, costing me time and money. Support was again inadequate, and only one of the issues was fully resolved.
That said, I want to acknowledge that things have improved. Over the past 6 months, the returns software has been stable and the Corso team has made some nice updates to enhance functionality. Recent use has gone more smoothly, I appreciate the progress they've made and hope to continue to see reliable performance and further improvements to the app.
Support
App support provided by Corso.
Resources
Launched
September 28, 2023
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