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Switching to Corso has been one of the best decisions I've made for my department. The platform is incredibly user-friendly and intuitive, making it easy for both our team and our customers to navigate. We’ve received glowing feedback from customers about how simple and seamless the return portal is to use.
Our support team is equally thrilled. Corso empowers us with the tools we need to deliver ...
The #1 thing when searching for any tech partner should always be the quality of the customer service. These guys take their merchants seriously and are always there to assist. The team is fantastic and seeing the evolution and growth of the Corso platform has been a great journey. I've worked with all shipping protection services and these guys are by far the best. They approach their platform ...
Corso has played a key role in elevating our customer experience, particularly in shipping protection and warranty management. Their team is consistently accessible, great to work with, and brings a level of innovation that stands out. Since partnering with them, our business has seen meaningful growth. I highly recommend giving them a shot!
Corso has been a consistently reliable shipping protection partner for us for years now, and we continue to utilize them because their pricing for customers is fair, and the experience they deliver is phenomenal.
I am concerned. This product has been fantastic, but like all things, they change and sometimes not for the better. I feel the new system of adding standard rates and plus rates into the checkout has doubled the number of choices. As we all know, too many choices often leads to *poorer conversion* and therefore fewer orders. I am considering uninstalling unless a solution can be found quickly, as ...
I've used several of Corso’s services for a little over a year with mixed results. Early on, I was mis-billed for shipping protection and it took many messages and finally a video call to explain my issue. In the end they admitted they messed up but weren't able to explain why and didn't offer any sort of resolution.
I cancelled the shipping protection portion of the software at that point but ...
Like some others have said, we had disasters with other shipping protections services like Route. I was thrilled to see Corso was setup differently and not like an insurance provider because my customers never have to wait and get incredible fast service from the Corso team. We're using the returns side too and just love how we can really customize things. It's leaps and bounds above Happy ...
After working with several package protection providers, Corso stands out as the absolute best. Our previous experience with Route was a disaster, causing headaches for both our CX team and customers. But since switching to Corso, claims are now resolved in under 24 hours, which has lifted an enormous burden off our team.
One of the key improvements has been the integration of Corso with Klaviyo, ...
5-stars all around, fantastic team over there at Corso and the platform has really cut down non our CX tickets related to shipping issues. highly suggest it!
We recently switched from Route to Corso and my only regret is that we didn't do it sooner. The team is ultra-responsive, setup could not have been easier, and switching from Route was FAR easier than I had expeced.
Better revenue share, better customer service, a better experience for our customers, and a better eco-forward experience for all.
If you're on Route, you should switch at once.