CostuviaDeskConnect

AI customer service that answers, resolves, and follows up on support tickets for your store.

Costuvia Desk connects to your store and handles customer service with AI. It reads order, customer, and fulfillment data to answer questions accurately — order status, tracking, returns, product questions — across your support channels. Your team reviews and approves responses or lets Costuvia resolve routine tickets automatically, cutting response times and freeing you to focus on growth.

• AI replies with real order and tracking data from your store
• Automates routine tickets: order status, returns, cancellations
• Human approval mode — review every AI reply before it sends