Counter
- Pricing
-
From $29/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Alexander Attie
Featured images gallery
AI support that answers shoppers, tracks orders and handles returns, with your team in control.
Counter is an AI assistant for your store's chat. It answers from your policies and FAQs, verifies shoppers with an email code before sharing order details, and shows live tracking. On Growth and above it handles returns, refunds, cancellations, address changes and discount codes. Every change is quoted exactly and confirmed by the shopper, and money only moves after your team approves. When it can't help, it hands the chat to your inbox with everything gathered so far.
- Answers from your policies, FAQs and uploaded docs, and hands off when unsure
- Live order tracking after shoppers verify with a code sent to their email
- Returns, refunds, cancellations and address changes with team approval
- Shared inbox: take over chats, leave notes and approve proposed actions
- Playground to dry-run real questions before the chat goes live
Languages
English
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Starter
$29 / month
or $290/year and save 17%
$0.04 per AI conversation beyond the plan's allowance, up to a spending limit you set. Monthly plans only; annual plans
Features
- 500 AI conversations every 30 days
- Answers and order tracking
- Unlimited team seats
7-day free trial
Growth
$99 / month
or $990/year and save 17%
$0.04 per AI conversation beyond the plan's allowance, up to a spending limit you set. Monthly plans only; annual plans
Features
- 2,500 AI conversations every 30 days
- Returns, refunds, cancellations
- Discounts and product recommendations
7-day free trial
Scale
$249 / month
or $2,490/year and save 17%
$0.04 per AI conversation beyond the plan's allowance, up to a spending limit you set. Monthly plans only; annual plans
Features
- 7,500 AI conversations every 30 days
- Everything in Growth
- Priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Support
App support provided by Alexander Attie.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
-
Edit customers
Customer data
-
View products
Inventory, products, collections
-
Edit orders
Assigned fulfillment, merchant managed fulfillment, all order history for the last 60 days, returns, third-party fulfillment
-
Edit discounts
Discount codes and promotions
-
Edit Online Store
Online Store page content on a path controlled by the app
-
View Shopify admin
Legal policies
